BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,272 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“worse site ever bought a plan didn't even have the correct information on emailed was told to buy another plan wouldn't refund so now out of pocket AVOID AT ALL.COSTS”

Helpful Report

Posted 4 years ago

Sorry to hear this Stuart. We did offer a refund of 70% as you did make a mistake red lining the plan but you have not accepted this.

Posted 4 years ago

“Efficient easy way to purchase a plan.”

Helpful Report

Posted 4 years ago

“My partner and I both purchased plans for our plot. Neither of us could download it despite using different computer and laptops. I contacted BUYAPLAN and after numerous automated emails i received an answer saying that the payments had been interrupted and they will be refunded. I would have to order a plan again. I have received no refund no plan and no responses for none of my further emails or online enquiries forms regarding the refund. They were happy to take the money but no plans or assistance offered. DO NOT USE!”

Helpful Report

Posted 4 years ago

Sorry to hear that. We have refunded the first order and asked you to reorder. I hope that helped.

Posted 4 years ago

“Good , reasonable cost”

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Posted 4 years ago

“Excellent service. Easy to see exactly what you are buying and instant download available.”

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Posted 4 years ago

“Quite easy to use even for a non wi fi user like me , good quality plan”

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Posted 4 years ago

“Just what I needed. I was told after the build started that I had to have planning permission for my extension, as the building had a covenant on it. I already had permission and had paid out to follow building regs. It was nice to find your site where the documentation was quickly dispatched and affordable as I had not budgeted for the unforseen extra costs. It was so instant, easy to download and print off. It gave me the incentive to tackle drawing the plans.”

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Posted 4 years ago

“No hitches. All straightforward”

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Posted 4 years ago

“Quick easy service Plan size could be bigger without additional cost”

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Posted 4 years ago

“Good effort but for the small home I used your plans were poor, incorrect on scale / dimensions and contained an incorrect existing built area!!! Accurate dimensions are crucial for LDC / Conservatory so your "plans' are inadequate unfortunately!”

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Posted 4 years ago

Thanks for the feedback, however they are to scale. Can you contact customer support so we can assist.

Posted 4 years ago

“The service is simple to use and gives a good range of plan scales for any architectural service.”

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Posted 4 years ago

“An excellent service. The web site was very clear and easy to follow. The whole process of finding the right plan and purchasing it was quite straightforward. I will definitely use this service again. Many thanks.”

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Posted 4 years ago

“No hassle and I was able to submit my plans instantly, would recommend 100%.”

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Posted 4 years ago

“Fast efficient service with a range of options to suit most customers.”

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Posted 4 years ago

“Improve website by allowing save and edit. Thickness of red line should be adjustable.”

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Posted 4 years ago

Thanks for the feedback. We will look into this.

Posted 4 years ago

“A very good service. Easy to navigate and good value. It’s a shame the Planning Portal doesn’t include links to providers such as yourselves (I didn’t see one anyway).”

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Posted 4 years ago

“Easy to use as usual”

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Posted 4 years ago

“Fast and efficient, simple to use. Outlining the site in red is difficult without it putting a red line around the actual house as well as the site though. A little expensive.”

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Posted 4 years ago

“Good. Quick solution to obtaining a plan. Simple to use. Far superior to the old fashioned wAys of hand copying at city hall or buying full ordnance survey ones.”

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Posted 4 years ago

“We needed a large size drawing which we could outline. The site was easy to use, and within minutes we had exactly what we wanted. It couldn't have been easier.”

Helpful Report

Posted 4 years ago

BuyAPlan is rated 4.3 based on 2,272 reviews