BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,274 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Tell us how BuyAPlan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried scaling the plan and found that it was incorrect, the 50 meter line scale measured 56 Meters!”

Helpful Report

Posted 8 years ago

“My local council advised that I should by an ordnance survey map from the main manufacture. I found yours on the net and was best to use and gave me the best format - I was so impressed I sent it back to my council offices so that they can potential recommend your web site when applying for building plans.”

Helpful Report

Posted 8 years ago

“The maps are always delivered within a minute and the site is easy to navigate”

Helpful Report

Posted 8 years ago

“Very helpful when I was having problems opening one of the maps. My problem resolved very quickly.”

Helpful Report

Posted 8 years ago

“I found your site extremely easy to navigate and clearly laid out, which is a blessing in the world of Planning where you can easily get lost as an outsider in associated Policies and Procedures.”

Helpful Report

Posted 8 years ago

“Bought an OS Plan for Planning Submission which I thought quite expensive at £22.80 but then the sales team invited me to become a business member and offered a very good discount rate.”

Helpful Report

Posted 8 years ago

“Very easy to use and much better than Emap. Only problem I had was locating the building. This wasn't shown on your map so couldn't use the map in the end and therefore wasted £24which was a bit frustrating.”

Helpful Report

Posted 8 years ago

“Very easy to find exactly the maps required Excellent service, very good value”

Helpful Report

Posted 8 years ago

“Very quick service and good quality plan. Prices increase substantially as survey area increases.”

Helpful Report

Posted 8 years ago

“The site is user friendly and I retrieve my plans easily. I always use this site, very satisfied. M.A.P.design”

Helpful Report

Posted 8 years ago

“Plan locating good. Scale selection very clear. Purchase process smoth. These features better than some competitors. But vendor logos on final plan too intrusive. Heavy colouring as a default on OS plans is a problem. Will have to think hard before coming back.”

Helpful Report

Posted 8 years ago

Thanks for the feedback. You're not the first person to mention the logo size so we'll review that. In terms of the colouring of the plan, there is a black and white option if you want a plain plan. Hope that helps.

Posted 8 years ago

“I found this service quick and easy to use. It enabled me to submit my Planning Application straight away without delay and was cheaper than alternative sources. Excellent service.”

Helpful Report

Posted 8 years ago

“An easy process and a quick efficient response.”

Helpful Report

Posted 8 years ago

“Easy to use, compliant and reasonable price what more could you need?”

Helpful Report

Posted 8 years ago

“I found the process of ordering a site plan and a location plan reasonably straightforward bearing in mind that I am severely partially sighted.”

Helpful Report

Posted 8 years ago

“The representation of my property, and that of my neighbour, is completely out of date (by at least thirty years!) I have had to submit the plans to my council, and they are very inaccurate. I would like my money back as it simply isn't what I paid for, I might as well have drawn things by hand! Waste of money”

Helpful Report

Posted 8 years ago

“great maps , just what i wanted”

Helpful Report

Posted 8 years ago

“Simple good service. Nothing fancy but it worked”

Helpful Report

Posted 8 years ago

“The location plan and drawing tools are adequate. However, the block plan does not have the tools required to prepare a block plan as required by our planning authority; while I will submit it, I expect it will be rejected because it does not show the information which they require, and the tools on the website do not enable me to add them. I feel the block plan I have paid for will be a complete waste of money.”

Helpful Report

Posted 8 years ago

“See seperate email - plan was useless for our purposes -”

Helpful Report

Posted 8 years ago

Dear customer Thanks for the feedback but we haven't recieved any communication from you. There is no reason why the plan should be rejected as they meet all planning department requirements unless you didn't add the lines for your property correctly. Can you let us know what the issue was as we can only help if you contact us. Much appreciated.

Posted 8 years ago

BuyAPlan is rated 4.3 based on 2,274 reviews