BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,272 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought plans from here for many years , simple and efficient service 24/7”

Helpful Report

Posted 1 year ago

Thank you for your trust and 5 stars Brian!

Posted 1 year ago

“Incredibly quick and easy to use! I’ve used it many times now.”

Helpful Report

Posted 1 year ago

Thank you so much for this 5 star review! It's much appreciated.

Posted 1 year ago

“Great service, but could explain why there are different versions of the same map and help understand what size is needed and why.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating for BuyAPlan! We're working on improving our product knowledge so that our customers can make a more informed decision when purchasing different versions of the same map.

Posted 1 year ago

“Simple and easy to use site. Would help to be able to insert text onto map”

Helpful Report

Posted 1 year ago

Hello Michael and thank you for your feedback. Please visit our sister site www.mapserve.co.uk if you need more tools to edit your maps. I hope this helps.

Posted 1 year ago

“Well explained..easy to use…I’m sure I’ll be back….😉👍🏼”

Helpful Report

Posted 1 year ago

Thank you Nigel, we are pleased to hear you are happy with our website.

Posted 1 year ago

“Does what it says on the tin, uncomplicated and cost-effective.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars John, it's much appreciated!

Posted 1 year ago

“Plan was clear and accurate, we could change the sizing which was helpful and it was reasonably priced. Many thanks!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words we appreciate your feedback.

Posted 1 year ago

“Quick, easy and simple to use.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars!

Posted 1 year ago

“I needed an O.S. MasterMap for the surrounding area of my house to email to a third party. I'd looked at a couple of the companies selling these, and BuyAPlan's site seemed by far the most intuitive as far as ordering what I wanted was concerned. Customer Service was very helpful with an enquiry I had too. I ordered and downloaded two maps. Very pleased with them.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words we try to provide the best customer service possible! Thank you for the 5 stars!

Posted 1 year ago

“An easy way to see before you buy. Excellent service”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words Sophia!

Posted 1 year ago

“Easy to use. Had to get a plan for council's Planning Department and it fitted the bill.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars David! We really appreciate it.

Posted 1 year ago

“Easy to find my plot and centre exactly where I wanted it. Good price. Instant delivery.”

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Posted 2 years ago

Thank you for your feedback and honest review John! We really appreciate the 5 stars!

Posted 1 year ago

“I had a problem with opening a dxf format plan that I purchased, but Stefani Mavrou was extremely helpful and provided me with an alternative file in dwg format which worked perfectly. I would therefore give Stefani ten out of five if I could, and look forward to the dxf export issue being resolved so I can order in this format in future.”

Helpful Report

Posted 2 years ago

Dear Daniel thank you for your great review! We really try to provide the best customer service possible.

Posted 1 year ago

“I always use these guys. Easy to find what you want and to mark it up.”

Helpful Report

Posted 2 years ago

Thank you for this great review Geoff, it's much appreciated!

Posted 1 year ago

“This is a no-fuss service to obtain OS based location Plans and Site plans with a user friendly software.”

Helpful Report

Posted 2 years ago

Thank you for your great feedback and excellent review! We really appreciate it.

Posted 2 years ago

“fine and efficient service my big problem is about being to amend the red/blue lines after I have purchased the plan.”

Helpful Report

Posted 2 years ago

Thank you for your review Bob! Unfortunately the plans cannot be amended after purchase as they have already been generated. If you have an issue with a plan you bought please send us an email at support@buyaplan.co.uk and we'll do our best to assist you.

Posted 2 years ago

“Excellent service that is both prompt and great value. Many thanks.”

Helpful Report

Posted 2 years ago

Thank you very much for this excellent review John and for being a loyal customer!

Posted 2 years ago

“Easy, quick and straightforward!”

Helpful Report

Posted 2 years ago

Dear Rebecca thank you for this 5 star review and your business!

Posted 2 years ago

“Great service and easy to use”

Helpful Report

Posted 2 years ago

Dear Dawn, thank you for your 5 star review!

Posted 2 years ago

“I had to hunt for this. It would be better if the planning / water companies had this link on their website to make it friendlier for individuals / residents.”

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Posted 2 years ago

Thank you for taking the time to provide a review for us we really appreciate it.

Posted 2 years ago

BuyAPlan is rated 4.3 based on 2,272 reviews