BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,272 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The purchasing of maps via your site is excellent and very easy to do”

Helpful Report

Posted 1 year ago

Thank you for your kind comments, it's much appreciated!

Posted 1 year ago

“Quick and professional”

Helpful Report

Posted 1 year ago

Thank you for your review and trust!

Posted 1 year ago

“easy but map was not correct”

Helpful Report

Posted 1 year ago

Dear Francis, we are sorry to hear that! Please send us an email at support@buyaplan.co.uk with your order number and we'll do our best to assist you!

Posted 1 year ago

“Very good interface which is easy to understand and manage and with quick turnaround- ideal!”

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Posted 1 year ago

We are so happy to hear of your positive experience-thank you!

Posted 1 year ago

“This is an excellent service. Very efficient and easy to use.”

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Posted 1 year ago

Thank you very much for this excellent review!

Posted 1 year ago

“No hassle, quick and easy; even if your are not an IT expert”

Helpful Report

Posted 1 year ago

Thank you, we do try to listen to our customers' feedback !

Posted 1 year ago

“I previewed a plan, looked k then bought Ito lay to f8nd it was totally different and useless”

Helpful Report

Posted 1 year ago

We are very sorry to hear of your issues Lucy. Please send us an email at support@buyaplan.co.uk and we'll do our best to assist you!

Posted 1 year ago

“So simple and quick result”

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Posted 1 year ago

Thank you for the 5 stars, we really appreciate it!

Posted 1 year ago

“The service you provide is simple to follow and gives you a good variety of plans to choose from. Good quality and reasonably priced”

Helpful Report

Posted 1 year ago

Thank you for your nice feedback and five stars!

Posted 1 year ago

“For an amateur buyer of a few plans the service seems very good. I just bought what was available through the website; no other communication”

Helpful Report

Posted 1 year ago

Thank you for taking the time to provide a review for us!

Posted 1 year ago

“All very straightforward and quick thanks”

Helpful Report

Posted 1 year ago

Thank you for your kind review!

Posted 1 year ago

“The Buy A Plan site is easy to use and the costs are very reasonable when compared to other similar sites.”

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Posted 1 year ago

Thank you so much for this great review!

Posted 1 year ago

“Thank you for the 2 plans. Am very pleased with what you have supplied. When printing your 1 to 500 plan, the scale ended up as 1 to 526 according to the scale bar in the bottom LH corner of the plan. The 1 to 1250 plan ended up as 1 to 1315.”

Helpful Report

Posted 1 year ago

Thank you for your kind review. Please get in touch with us using this email address support@buyaplan.co.uk and we'll do our best to assist you with this issue.

Posted 1 year ago

“I find using your site a bit different to use when buying location and block plans together. Other sites allow them to be bought as a package”

Helpful Report

Posted 1 year ago

Thank you for your feedback. You can buy them together with a 10% discount. After adding one item to your basket you can select the button that mentions adding the same plan in your basket with the discount.

Posted 1 year ago

“Simple to sign up and use. A little bit pricey for printing at home but ho hum!”

Helpful Report

Posted 1 year ago

Thank you for your review! We do try to stay as competitive as possible with our prices as well as a price match.

Posted 1 year ago

“A convenient way of producing a site location plan.”

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Posted 1 year ago

Thank you for the 5 stars!

Posted 1 year ago

“Absolutely dreadful service - what a rip-off. I had to pay £20 for a thumbnail map of my own garden to send to a planner (who let's face it - already has a copy of the map) just so that they would have a pre-application meeting - and the boundaries on the map are wrong! Complete farce. But now the planner has their inaccurate map they have agreed to have a meeting with us. Enjoy spending my £20.”

Helpful Report

Posted 1 year ago

Dear customer, we are very to hear of your experience. Please get in touch with us via email support@buyaplan.co.uk and we'll be very happy to assist you with your issue.

Posted 1 year ago

“Easy to use and quick good service have used this company for a long time and would not go to any others”

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Posted 1 year ago

Thank you so much for your trust and for providing such a nice review for us!

Posted 1 year ago

“Extremely easy to use, quite good flexibility in drawing the boundaries, and economical.”

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Posted 1 year ago

Thank you very much for your kind review!

Posted 1 year ago

“I needed an official plan to make enquiries with my local planning authority and considered that my attempt at sketching the details would not be accepted. The plan supplied by Buy a Plan was ideal, and my planning enquiry was accepted with no complications.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to provide a review for us!

Posted 1 year ago

BuyAPlan is rated 4.3 based on 2,272 reviews