BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,274 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Tell us how BuyAPlan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buying a plan for our location was very simple, but the ability to buy a second plan of the same location (at a different scale) could have been simpler as I had to start again from scratch, instead of just selecting multiple scales. Also, the accuracy of the plan was not brilliant. Not only did it not show my neighbours existing extensions (which I can accept and understand), it also showed my neighbours houses in the wrong place by comparison to my own!! I had to amend the plan to put the actual buildings in the correct places! I would use the service again as I am sure these issues will be common across all services as they are based on the Ordnance Survey maps, and they are the ones that are wrong!”

Helpful Report

Posted 8 years ago

“Overall a quick and easy process although I found moving back from the checkout a little tricky when I wanted another map.”

Helpful Report

Posted 8 years ago

“I didn't find the process at all difficult and I am no youngster! Thank you.”

Helpful Report

Posted 8 years ago

“The plan was fine BUT the Local Authority initially rejected it [for a Freehold application] because the property was not highlighted with a red border. It was easy to rectify but I was surprised. Mind you, the LA (Islington) also rejected the plan attached to its own deeds and the Land Registry so perhaps they were feeling bloody-minded....”

Helpful Report

Posted 8 years ago

“Website was straightforward and easy to negotiate”

Helpful Report

Posted 8 years ago

“Only issue was red line tool could not use as it wanted to red line around the property not the boundary, other wise good product.”

Helpful Report

Posted 8 years ago

“Very Easy, Very Quick, and reasonale price !”

Helpful Report

Posted 8 years ago

“Very efficient and easy to use service.”

Helpful Report

Posted 8 years ago

“Very clear and precise, easy to use website.”

Helpful Report

Posted 8 years ago

“I could not find the scale bar to increase the map for easier drawing. I found a bit hard to draw line accurately of our property boundaries.”

Helpful Report

Posted 8 years ago

“Easy to find, use and download, very happy!”

Helpful Report

Posted 8 years ago

“Not Happy at all. No Proper guideline.....I bought the plan assuming that I can modify it after paying. But realise that its not possible. Then I need to buy it again. Please improve the site by providing the details about what to do and how to buy a plan.”

Helpful Report

Posted 8 years ago

“I thought 17 pounds was a lot of money for a picture of the close where I live.”

Helpful Report

Posted 8 years ago

“I bought two maps for a planning application. Selecting the areas and adding the red border was fairly easy. It would have been helpful to be able to add text (eg. road names) and shaded boxes (to show new building). Download as a PDF was easy.”

Helpful Report

Posted 8 years ago

“Good site, prompt response and easy availability of officially acceptable maps. Would welcome possibility to distinguish between location map and block plan map in file description because the two different maps bear the same address heading and this can be confusing for uploading purposes.”

Helpful Report

Posted 8 years ago

“At the final stage of payment I was not able to review the final plan before purchase. You had to go back out of the order and start again.”

Helpful Report

Posted 8 years ago

“This service is too expensive. These maps and plans should be in the public domain and become available during e.g. a planning application as part of the fee paid to the Local Authority. Its just another case of Government collaborating with business to extort money from the hapless taxpayer!”

Helpful Report

Posted 8 years ago

Thanks for the message. As you can imagine, surveying and maintaining a nationwide mapping dataset of this detail does cost a considerable amount of money and unfortunately it cannot be made available for free.

Posted 8 years ago

“Excellent! It was the second website I tried and I found it very quick and easy to use. The location and block plans came out a treat. The price seemed similar. The planner at the City Council was interested to see that I had used Buy A Plan.”

Helpful Report

Posted 8 years ago

“Very simple and clear process: just right for dummies! Thanks.”

Helpful Report

Posted 8 years ago

“Quick and Easy. I had my plans in minutes”

Helpful Report

Posted 8 years ago

BuyAPlan is rated 4.3 based on 2,274 reviews