BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,274 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Tell us how BuyAPlan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy web site to use, live chat instantly and expertly sorted any queries. Overall competitively priced and a pleasant experience. I was impressed.”

Helpful Report

Posted 9 years ago

“This is a very easy tool to use, even for an old wrinkly like myself, and the price was very competitive.”

Helpful Report

Posted 9 years ago

“I found Buy A Plan through an internet search, and glad I did, the plan I received was exactly as required by the local authority, ordering and payment process was so easy, and the plan was available within seconds. Faultless process and transaction from start to finish. (I wish all sites were as easy to use).”

Helpful Report

Posted 9 years ago

“Quick and efficient. Just what was required. Thanks.”

Helpful Report

Posted 9 years ago

“The plan was easy to produce and quick to arrange. It helps that you accept American Express. The price is a bit higher than I expected, but perhaps that is due to OS licensing.”

Helpful Report

Posted 9 years ago

“Quick and easy to produce required map”

Helpful Report

Posted 9 years ago

“Quick and efficient service - just what I need. Many Thanks”

Helpful Report

Posted 9 years ago

“Very impressed because I made a mistake and they corrected for me and no messing”

Helpful Report

Posted 9 years ago

“Very simple to use once registered. The variation of scales is impressive and the speed with which you can access the plan makes the whole process a pleasure to use. A clear invoice is sent within minutes of plan retrieval so there is no waiting for days for the process of order to payment confirmation. My only annoyance is that when using the automated red outline (for local authority identification), it does not follow the actual site perimeter on, say, a semi detached house. It completes the perimeter around the walls of the house and not through the party wall boundary.”

Helpful Report

Posted 9 years ago

“Excellent, super quick and easy to use”

Helpful Report

Posted 9 years ago

“Good service but could be a bit cheaper..Thank you anyway..”

Helpful Report

Posted 9 years ago

“Very Easy to use and in colour”

Helpful Report

Posted 9 years ago

“I was not very happy with the service as I thought I had done my plan correctly, but there was no preview to see before I clicked "buy plan" and it turned out that I hadn't centred it right. Due to this error I then had to buy a second plan, and although I was refunded, I still had to pay £5 towards the cost of the first one. Thus the one plan ended up costing over £20!”

Helpful Report

Posted 9 years ago

Dear Jane sorry to hear this. There is a preview that you're shown before purchasing, it's the page you see wit the map shown on it of your area. We also encourage you to double check it with a message that pops up before proceeding. Unfortunately we need to pass on some of the royalty costs we incur from the OS even for refunded orders. Hope this clarifies for you.

Posted 9 years ago

“Excellent service never had better”

Helpful Report

Posted 9 years ago

“Excellent site and easy to operate.”

Helpful Report

Posted 9 years ago

“Exelent service. Easy to understand directions to obtain plans”

Helpful Report

Posted 9 years ago

“A very reliable source for planning app site plans - also useful as CAD compatible.”

Helpful Report

Posted 9 years ago

“would not hesitate to use this service again the plans were clear and easy to read but they are not upto date if you require latest information”