BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,274 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received plans in seconds! Prices cheaper than all competitors. Reliable, quality service - why go anywhere else! Many thanks”

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Posted 8 years ago

“Really easy to use and great customer service with the on line support which was most helpful.”

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Posted 8 years ago

“Very quick and easy to use. Would have got a very good rating but had a problem with paying which meant I bought the same plan twice.”

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Posted 8 years ago

“Easy to do which is a bonus and reasonably priced”

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Posted 8 years ago

“Quick and easy to use as I needed the Block Plan fast!”

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Posted 8 years ago

“Does what it says on the tin!! Would use again”

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Posted 8 years ago

“Excellent professional service, but really should give map price with vat added my personnel opinion.”

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Posted 8 years ago

“It's great to be able to obtain a plan at any time of day, this is a real help with meeting deadlines.”

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Posted 8 years ago

“The size of the 1:1250 scale location plans are too small. Please be generous to make it look like something on the A4 paper. Thanks”

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Posted 8 years ago

“Clear and easy instructions on finding the plan”

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Posted 8 years ago

“I bought a pair of maps of my property - a location plan, and a site plan - because my local authority's planning dept refused to consider my application without them. The plans I purchased were very poor; they were not only many years out of date (not reflecting changes in the area up to 10 years old) but also the location plan failed to show a sufficiently wide area to make finding the property feasible. In addition, the red outline applied around the property (another planning dept. requirement) carefully EXCLUDED any buildings on the site! When these plans were submitted they were rejected; it was not until they had been photocopied (in black & white) and a new red outline drawn on top, that my plans were finally deemed acceptable. Overall verdict: a waste of money, forced on me by Planning Dept. Regs!”

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Posted 8 years ago

“The prices were misleading , didnt say plus Vat. The plan was out dated as our kitchen extension from about 6yrs ago didnt show on the new plans I brought.”

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Posted 8 years ago

Thanks for the feedback however it is not correct. We break out the VAT amount on the basket page, the pricing page, the checkout page and your receipt. Hope this clarifies for you. In terms of the date issue, the maps are provided by the Ordnance Survey so unfortunately they need to up date your area. We advise you mention this to your planning department to highlight this.

Posted 8 years ago

“Very quick and easy to access plans. Very good quality ordinance survey maps, very clear and accurate”

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Posted 8 years ago

“Very quick & easy. If only the whole planning experience was like this. I'm going to get another couple of plans this week.”

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Posted 8 years ago

“Downloaded plan and printed plan only showed only part of the map required never happened before will not use your service again”

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Posted 8 years ago

Dear customer Sorry to hear this. We do offer a preview of the plan before ordering. This should allow you to select the correct area. It sounds like there maybe an issue with your printer.

Posted 8 years ago

“Order process and website were very quick and simple to use. Plans arrived immediately after payment and were easy to download and print.”

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Posted 8 years ago

“Really quick and easy to use.”

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Posted 8 years ago

“Website looks and feels a bit cack, dated. When you purchase the two scales of map together (e.g. 500 and 1250) the innterface doesn't feel quite right. Should use tick boxes instead of radio boxes so you can select the two scales and add to basket in one go, rather than have a mess of buttons and arrows on the basket screen trying to offer that facility. Money for old rope really but it works and is quick and accurate.”

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Posted 8 years ago

“I only needed a small 'one off' OS plan to include in a minor planning application. The plan cost £15.90 representing 8.5% of the planning application submission costs!!”

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Posted 8 years ago

“Very simple plan for £14.”

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Posted 8 years ago

BuyAPlan is rated 4.3 based on 2,274 reviews