BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,310 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a plan of my property, which is not large. Unfortunately the plan I received did not cover the whole property & the company refused to send a complete one. This was for my first planning application, so I am not experienced in planning matters. I am not expecting to plan anything else, but if I were I most certainly would not use Buy A Plan again”

Helpful Report

Posted 10 months ago

Dear customer, thank you so much for taking the time to provide us with your feedback regarding your experience with BuyAPlan. We genuinely appreciate your input and apologise for the inconvenience you faced with the incomplete property plan you received. We understand that receiving a plan that didn't cover your entire property can be frustrating, however as explained the website is automatic and can only produce what you've added to your basket and previewed. Each plan has different royalties and we cannot send a larger plan from the one that you ordered. We have a refund policy and we'll be happy to assist you if you drop us an email at support@buyaplan.co.uk. Once again, we truly appreciate your feedback and the opportunity to improve our services. BuyAPlan Team

Posted 10 months ago

“Easy site to follow, accurate and colourful!”

Helpful Report

Posted 11 months ago

Dear Chris,Thank you so much for taking the time to give BuyAPlan a fantastic 5-star rating!

Posted 10 months ago

“Buy a plan is a very useful service, I find it easy to use and have always found everything I have been looking for.”

Helpful Report

Posted 11 months ago

Dear Steve,Thank you so much for your fantastic 5-star rating of BuyAPlan! We truly appreciate your kind words and are thrilled to hear that you find our service very useful and easy to use.

Posted 10 months ago

“Buyaplan is my go-to for my Planning maps at each size required. I do not need to look anywhere else. I can outline the site using the useful tools provided, or leave it for my own modification, as my project requires. Perfect for the job, I recommend BuyaPlan.”

Helpful Report

Posted 11 months ago

Dear Alison,Thank you so much for your amazing 5-star rating of BuyAPlan! We are thrilled to hear that BuyAPlan is your go-to for all your Planning maps, no matter the size required. We are glad that our useful tools have been helpful in outlining your site and allowing for modifications as per your project requirements.

Posted 11 months ago

“Initial service was excellent and simple, i.e. easy to locate and ease to order. However, the property I needed was incorrectly sized (by several meters). I was also hoping for the plan to be emailed directly to me as opposed to needing to download it. This is because I ordered it via my work laptop, and the download software was blocked.”

Helpful Report

Posted 11 months ago

Thank you so much for your review. If there's something wrong with the plan please get in touch with us at support@buyaplan.co.uk and we'll be happy to assist you.

Posted 11 months ago

“Simple software to use however the results when printing where not what I expected. I had marked one large area in red and a part of the area in blue unfortunately the red lines were not visible and I had to make corrections with a pen. Also the scale on the plan was very small image to the size of the plan.”

Helpful Report

Posted 11 months ago

Dear Raymonde thank you for the review and feedback. The plan should cover an entire sheet of A4 if printed at 100% size. The map portion however is only a portion of this otherwise the scale would not be correct. We also need to display copyright information, location and licence details. If you have encountered issues with the lines please get in touch with us at support@buyaplan.co.uk and we'll be happy to assist you.

Posted 11 months ago

“No main road names Could be anywhere Rejected by Local Authority!!!!!!!!!”

Helpful Report

Posted 11 months ago

Dear customer, thank you for your feedback. In some areas it may not be possible to fit on two street names due to the way the Ordnance Survey mapping has been created. This is particularly common in rural areas. Our plans (PDF version only) also show an OS grid reference (an easting and northing) which will help locate the planning office into the exact location thereby negating the need for street names. We recommend contacting your planning office to explain this as the alternative is to manually add a street name on after printing it out.

Posted 11 months ago

“I use Buy a Plan because I’m a loyal customer, I used BaP many years ago now, it’s always straight forward, no fuss, and provides the planning drawings I need for applications. Keep up the good service ✅🎉😊”

Helpful Report

Posted 11 months ago

Dear customer, thank you so much for your fantastic 5-star rating of BuyAPlan!

Posted 11 months ago

“Very easy to access the location needed. The mark up tools were also simple to apply. Will use this service again”

Helpful Report

Posted 11 months ago

Thank you so much, Jeffrey, for your fantastic 5-star rating of BuyAPlan! We're thrilled to hear that you found our platform very easy to access and use.

Posted 11 months ago

“Excellent service. Great customer service when encountering problems.”

Helpful Report

Posted 11 months ago

Dear Stephen,Thank you so much for your glowing 5-star review of BuyAPlan! We greatly appreciate your feedback and are thrilled to hear that you have had an excellent experience with our service.

Posted 11 months ago

“Plans are good for building control and planning have used you for a long time all the best”

Helpful Report

Posted 1 year ago

Dear Raymond, Thank you so much for your outstanding 5-star rating! We greatly appreciate your unwavering support and loyalty to BuyAPlan. It's wonderful to hear that our plans have helped you over the years.

Posted 11 months ago

“It was relatively easy to use your service, however it would have been better if i could have added more information with regard to the Project title and drawing reference details.”

Helpful Report

Posted 1 year ago

Dear customer, thank you so much for your 4-star rating of BuyAPlan. We truly value your feedback and appreciate your support. We are glad to hear that you found our service relatively easy to use. We are constantly working towards improving our platform to make it even more user-friendly and your feedback is valuable. You might be interested in our sister site www.mapserve.co.uk which is more suitable for professional users and it provides the features you requested. We hope this helps and thank you again for your valuable feedback.

Posted 1 year ago

“Rated 5 for ease of using needed extension plans. Unfortunately boundary markings are wrong but will contact Buy A Plan to hopeefully rectify.”

Helpful Report

Posted 1 year ago

Dear Ralph,Thank you so much for giving BuyAPlan a 5-star rating! We truly appreciate your support and are thrilled to hear that you found our service easy to use for obtaining the necessary extension plans. Please email us at support@buyaplan.co.uk and we'll do our best to assist you.

Posted 1 year ago

“Easy to use and buy”

Helpful Report

Posted 1 year ago

Dear JG,Thank you so much for taking the time to share your feedback and for giving BuyAPlan a 4-star rating. We greatly appreciate your support and loyalty as a valued customer.

Posted 1 year ago

“Easy proess. Quick delivery”

Helpful Report

Posted 1 year ago

Dear Amma,Thank you so much for giving BuyAPlan a 5-star rating! We are thrilled to hear that you had a great experience with us.

Posted 1 year ago

“Easy to use online”

Helpful Report

Posted 1 year ago

Dear Anthony,Thank you so much for your 5-star rating of BuyAPlan! We greatly appreciate your kind words and continuous support as a loyal customer.

Posted 1 year ago

“Easy to use Goo value”

Helpful Report

Posted 1 year ago

Dear William, thank you so much for your 5-star rating of BuyAPlan! We truly appreciate your support and feedback.

Posted 1 year ago

“Very easy to download and print off”

Helpful Report

Posted 1 year ago

Dear customer, thank you so much for your 5-star rating of BuyAPlan! We greatly appreciate your support and feedback.

Posted 1 year ago

“Website very clear and easy to use. All the information you need is made available in a very accessible format. Good payment options. Whole process was very quick and easy.”

Helpful Report

Posted 1 year ago

Dear Leonard, thank you so much for your 5-star rating of BuyAPlan! We truly appreciate your support and are thrilled to hear that you found our website clear and easy to use.

Posted 1 year ago

“Unfortunately the planning office gave me little option but to use your service. I thought the cost was very high for the product, also the draw a line software very dated. I was only required to draw a line from the main road to my property which I could have shown on Googlemaps. The planning office would not accept this as they said Googlemaps wasn't to scale.”

Helpful Report

Posted 1 year ago

Dear customer, thank you so much for taking the time to provide us with your feedback on your experience with BuyAPlan. We truly appreciate your honesty and for bringing these issues to our attention. We do try to stay competitive with our pricing compared to the rest of the suppliers.

Posted 1 year ago

BuyAPlan is rated 4.3 based on 2,310 reviews