BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,272 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plan was not acceptable to Waltham Forest Council because it didn't have a street name on it. I requested a refund from you under your guarantee. You responded that the local authority should have no problem because the plan had grid references etc. I sent you the council's response to that. You ignored me. Your plan was a waste of time and money and your guarantee is a sham.”

Helpful Report

Posted 5 years ago

Hello Sue, as discussed on the phone and in an email, your council is incorrect in asking for this. The planning authorities do not insist on this, as for example, many places don't show 2 roads for example rural areas or plans covering a very small area like a house. They can find the location from the address shown at the top of the plan and a grid reference at the bottom of the plan. We advised you to go back to the council with this information and if they still insisted on this we would be happy to talk to them directly but you didn't come back to us.

Posted 5 years ago

“I use it every time I make a planning application. It's so easy to use and the response is virtually instantaneous .”

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Posted 5 years ago

“Accuracy of the plan is not exact”

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Posted 5 years ago

“Does what is says on the can - gives you a plan for planning. Expensive but quick and pain free”

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Posted 5 years ago

“I always use Buy A Plan for my plans and drawings, saves me an enormous amount of time when preparing costs for my landscape design business and ensures an accurate measurement of gardens and driveways without the need for hand measurement - highly recommended.”

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Posted 5 years ago

“So simple to use. Great service”

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Posted 5 years ago

“Very easy to use and very clear plans”

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Posted 5 years ago

“Website took a bit of negotiating but got there and the plans were good. Very useful service as any other means of getting plans would have been a real hassle.”

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Posted 5 years ago

“Quick and efficient, easy to use and understand.”

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Posted 5 years ago

“great prompt service and good price”

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Posted 5 years ago

“the plans are generally good but sometimes the overlay lines do not attch directly to the base map and this causes problems with some planning authorities”

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Posted 5 years ago

“Very efficient easy to use site”

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Posted 5 years ago

“Easy and straightforward”

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Posted 5 years ago

“Would be useful to be able to rotate chosen rectangle”

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Posted 5 years ago

Thanks for the feedback. We've added it you our development list.

Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Very quick, fuss free process at a fair price for the service.”

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Posted 5 years ago

“Relatively cheap and easy to use plan buying service. Couple of suggestions for improvements would be to enable the purchase of larger plans (covering a larger area) and to be able to choose central location for plan by grid reference (i.e. not centred on an existing property)”

Helpful Report

Posted 5 years ago

“The plan does not meet the requirements of the council. And there's no flexibility to rectify the missed parts.”

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Posted 5 years ago

Hello, thanks for the feedback, however if the plan is marked correctly by the customer (ie. redline the correct property) there is no reason why it shouldn't be accepted as the plans meet all requirements necessary. Please contact customer support to let us know what they are saying as we haven't heard from you. Much appreciated!

Posted 5 years ago

“I had hand write the scale and Mark in the property area in read even though it is shown on the map”

Helpful Report

Posted 5 years ago

Sorry to hear that. A scale is shown on the plan and you have the opportunity to red line the property online so perhaps you missed these?

Posted 5 years ago

“Easy to use Great price Why gone elsewhere ? That’s why I keep coming back. !”

Helpful Report

Posted 5 years ago

BuyAPlan is rated 4.3 based on 2,272 reviews