BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,272 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate site and buying could not be more simple. Great service.”

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Posted 3 years ago

Thank you very much for your 5-star review!

Posted 3 years ago

“I needed a location plan for a planning application for the erection of a boundary fence and found it was very quick and easy.”

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Posted 3 years ago

Thank you so much and we are glad to hear you were satisfied with our service.

Posted 3 years ago

“I regularly use BuyAPlan. Their site is very easy to navigate. Just choose, pay and download!”

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Posted 3 years ago

We really appreciate your kind words and thank you for your 5 star review.

Posted 3 years ago

“After reviewing several organisations who provide this service I opted to use BuyAPlan because they appeared to provide good value for money. After using you several times, I am not disappointed. The system is easy to use and has flexibility to suit different circumstances. The plans are well presented and accepted by any local authority, all at a reasonable price.”

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Posted 3 years ago

Thank you so much for this 5 star review, we really appreciate it.

Posted 3 years ago

“Very easy to use and cost is acceptable. All good.”

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Posted 3 years ago

Thank you for your kind words and your review.

Posted 3 years ago

“Have always used over many years Buyaplan is a reliable fast service you can depend on.”

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Posted 3 years ago

Thank you so much for your excellent review.

Posted 3 years ago

“Plans proved difficult to create. Hands free tool was too unwieldy and alternative created too many polygons to truly satisfy planners requirements. Initial mark up failed due to a confirmed technical glitch. Needs to be a preview option as no way to check plan before purchase which is very poor”

Helpful Report

Posted 3 years ago

Dear Paul, please email support@buyaplan.co.uk with your issue and we will do our best to help you. Regarding a preview there is a preview button before puchasing when the plan is added to your basket. If you have trouble finding it please mention it on your email and we will help you locate it.

Posted 3 years ago

“Simple & effective”

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Posted 3 years ago

Thank you for your 5 star review.

Posted 3 years ago

“Easy to use and met all National and LA planning requirements for our planning submission. Would definitely use again 👍”

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Posted 3 years ago

Thank you for your kind words and for being a loyal customer.

Posted 3 years ago

“Yes it was required for planning permission & building warrant, this map was the the most accurate & reliable only thing I would say it was quite pricey.”

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Posted 3 years ago

Thank you very much for your 5-star review. Regarding pricing, we are trying to keep the cost down as much as possible compared to the other map providers while maintaining the quality of the maps and service.

Posted 3 years ago

“Automatic and it worked.”

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Posted 3 years ago

Thank you very much for your 5 star review!

Posted 3 years ago

“The scale of the site plan and location plans written in the footings are not in synch with the scale motif/sticker on the drawing. Both plans have been rejected by the planning validation team of the Council. They cost me over £70,. Very disappointed.”

Helpful Report

Posted 3 years ago

Please feel free reach out to support@buyaplan.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Posted 3 years ago

“Hopeless I paid and have received nothing!”

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Posted 3 years ago

Dear Philip, we are sorry to hear you had trouble with the site. Please email support@buyaplan.co.uk to resolve the issue. We will do our best to help you.

Posted 3 years ago

“Grossly overpriced for a simple map that is based on public domain information and that should cost far less.”

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Posted 3 years ago

Hello Sam, thanks so much for taking the time to write a review. We try to keep our prices competitive compared to other map providers while trying to offer the best product available. We regret that this was not your impression and offer our apologies.

Posted 3 years ago

“Website & instructions easy to follow and the cost for each plan requested was clear. I would have liked to have been able to refine part of the plan a bit more, but it is easy to see where the boundaries are”

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Posted 3 years ago

“Very easy process but why, when you select a specific address, doesn't it show which one it is in the 1:1250 plan? The local authority initially refused what I'd sent.”

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Posted 3 years ago

Dear Phil, thank you for your review. Please, email support@buyaplan.co.uk and we will be happy to help.

Posted 3 years ago

“Quick and efficient”

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Posted 3 years ago

“At over £30 it was expensive for a site plan but convenient.”

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Posted 3 years ago

“Just exactly what I needed for this stage of the planning application process. Fairly straightforward to purchase and download the maps”

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Posted 3 years ago

“easy and quick to use and received very quickly”

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Posted 3 years ago

BuyAPlan is rated 4.3 based on 2,272 reviews