BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,272 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unlike some map and plan providers, BuyAPlan is exceptionally accessible and easy to use. Each plan comes with a drawn scale and is accurate when measured.”

Helpful Report

Posted 4 years ago

“Afternoon, I was made to purchase a plan from you for a raised decking project as you were an approved provider for Devon Council. I found your maps to be out dated as it didn’t show my neighbours house, but instead showed the garage which it replaced many years ago. Do you regularly update maps from land registry? When I did try and map out the proposed build area your tools were basic and I was unable to show the curve in my deck design. When the map was purchased the red lines I had positioned to demonstrate my boundary had jumped and now showed my proposed build would include part of my other neighbours garden. I deal with map and scale drawings everyday as part of my work and ended up using my own Geofield utility maps to accurately produce a location map which has now satisfied the council building inspector. I have found your whole service to be a waste of time and money.”

Helpful Report

Posted 4 years ago

Thanks for your review and I am sorry you had a problem using the site. Fortunately the majority of our customers have a positive experience. If the underlying OS mapping is incorrect - as it appears to be in this case - we are happy to provide a full refund. Please contact us using the form on our site, or via support@buyaplan.co.uk to arrange this. Many thanks.

Posted 4 years ago

“This service suits my needs very well.”

Helpful Report

Posted 4 years ago

“Always found your site quick and easy to use. The only improvement could be to improve the red outline of the property as this appears to select the house and not the boundary.”

Helpful Report

Posted 4 years ago

“I found your name by virtue of another surveyor sending me a print for a Party Wall Award. I could not immediately find who I had used in the past and gave you a good. A fast and well price option for future on line use.”

Helpful Report

Posted 4 years ago

“Having never had a plan before I didn’t really know how they worked. The process was simple, it was explained to me so I could understand it and I am delighted with the service. Everything I need is covered and the price is such that I don’t even notice paying it each month. Highly recommended.”

Helpful Report

Posted 4 years ago

“Once I had looked all round to see what I had to do this site was easy to use. I printed two different scaled maps, which was for planning requirements as they requested. Nothing back from planning to saying that there is any problem, so this is good. Also if I need them in a future planning application I will have them, as they are sent via e-mail and can be saved to your computer.”

Helpful Report

Posted 4 years ago

“Really straightforward process Enter address Select plans relevant to your needs Delineate outline either auto or freehand - both really easy Click and pay.”

Helpful Report

Posted 4 years ago

“Hi to the plan I got was not the one of the address that I put into the plan I did email you to inform you however no repl”

Helpful Report

Posted 4 years ago

Sorry to hear that Shirley. The site can only send you the area you've selected and previewed. If you ordered the wrong area, no problem, just order the correct area.

Posted 4 years ago

“Your service is fine however every time we submit your plan the planning dept's want something altering on the location or site plan so going forward i need to buy the dwg file The planning departments and individual officers vary so much the plan never seems right 1st time.”

Helpful Report

Posted 4 years ago

Sure, please use our other site www.mapserve.co.uk as that offers dwg and dxf plans.

Posted 4 years ago

“The on-line agent responded quickly, and was helpful. I didn't find the drawing tool to be adequate. It wasn't intuitive and I didn't end up with a tidy result.”

Helpful Report

Posted 4 years ago

“Very easy to use and very quick service”

Helpful Report

Posted 4 years ago

“Easy to draw the plan, not so easy to edit if you get a bit wrong!”

Helpful Report

Posted 4 years ago

“Straightforward and easy.”

Helpful Report

Posted 4 years ago

“IT WORKS FINE. I ORIGIANLLY BOUGHT A 1:2500 BLOCK PLAN BUT IT WASN'T BIG ENOUGH. I HAD TO RETUNR TO BUY A 1:500 BLOCK PLANE OF THE SITE BUT FELT IT DIDN'T SHOW ENOUGH OF THE AREA. PERHAPS EXTEND THE PAGE SIZE SO IT CAN BE SHOWN ON BIGGER FILE SIZE? OTHERWISE GOOD, THANK YOU.”

Helpful Report

Posted 4 years ago

“i have no idea if it was fit for purpose because of the delays with planning”

Helpful Report

Posted 4 years ago

“Easy to use and vfm”

Helpful Report

Posted 4 years ago

“Easy to use and quick to obtain the required map at the scale wanted.”

Helpful Report

Posted 4 years ago

“Quick, easy to use and accurate. I found the outlining tool a little difficult to use until I eventually figured it out, so better instructions might have helped, but it was easy once understood.”

Helpful Report

Posted 4 years ago

“Worked very well and easy to use, quality of print is very good. Not that cheap though, particularly for the larger ones.”

Helpful Report

Posted 4 years ago

BuyAPlan is rated 4.3 based on 2,272 reviews