BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,310 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service but could be made easier to find on the Ordnance Survey Site. Had to speak to a third party to find out exactly where to go. Wasted a lot of time searching! Live chat pointed me in the direction of companies who will do drawings, which is not what I needed. Why wasn’t I directed to Buy a plan?”

Helpful Report

Posted 3 months ago

Thank you for your review. Please send an email to support@buyaplan.co.uk with your request.

Posted 3 months ago

“Quick and easy to locate plan's required and straight down to your computer for downloading.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review, David! We're delighted to hear that you found it quick and easy to locate the plans you needed. We look forward to serving you again in the future!

Posted 3 months ago

“Quick and easy.”

Helpful Report

Posted 3 months ago

Thank you so much for your 5-star review, Colin! We're glad to hear that you found our process quick and easy. Your satisfaction is our priority, and we can't wait to assist you again soon!

Posted 3 months ago

“I have used the system for many years in my capacity as an architect. Never failed to datisfy.”

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Posted 3 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that our system has consistently met your expectations over the years. Your feedback is invaluable and inspires us to keep providing the best service possible. We look forward to supporting you in your architectural journeys ahead!

Posted 3 months ago

“The website is simple to use, the maps were easy to download and the price is reasonable. I'm not particularly familiar with the planning process and I would have found it helpful to have a little more guidance of precisely what I needed, but apart from that I can't see much scope for improvement.”

Helpful Report

Posted 3 months ago

Thank you for your thoughtful review. We're glad to hear you found our website easy to navigate and the maps straightforward to download. We appreciate your feedback about needing more guidance in the planning process—it's something we're always looking to improve. You can find a lot of helpful information on our blog https://www.buyaplan.co.uk/blog. If you have any specific questions or require assistance, don’t hesitate to reach out at support@buyaplan.co.uk. We look forward to serving you again!

Posted 3 months ago

“Easy to navigate”

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Posted 3 months ago

Thank you, MR, for your 5-star review! We're glad to hear you found our site easy to navigate. Your feedback is appreciated and helps us continue to improve. We look forward to serving you again!

Posted 3 months ago

“Great efficient service”

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Posted 3 months ago

Thank you, Paul, for your fantastic 5-star review! We're delighted to hear that you found our service efficient. Your feedback inspires us to keep striving for excellence. We look forward to serving you again soon!

Posted 3 months ago

“Have been using BuyAPlan for years now and it’s an excellent service. The introduction of the affordable cad map service saves so much time.”

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Posted 3 months ago

Thank you, Barry! We’re so glad to hear that you've been enjoying our service for years. It's fantastic to know that our affordable cad map service is saving you time. We appreciate your kind words and look forward to continuing to support you!

Posted 3 months ago

“Good source of plans”

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Posted 3 months ago

Thank you so much for your 5-star review! We're glad to hear you found our plans to be a good source. Your feedback truly motivates us to keep delivering quality. We look forward to serving you again in the future!

Posted 3 months ago

Thank you for your kind words! We're delighted to hear that you found our plans to be a valuable resource. Your positive feedback inspires us to continue delivering quality service. We look forward to serving you again soon!

Posted 3 months ago

“Was needed for a planning application. Just the job.”

Helpful Report

Posted 4 months ago

Thank you for your positive feedback! We're delighted to hear that our service was just what you needed for your planning application. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

Posted 3 months ago

“Good product. A little bit pricey for what it is.”

Helpful Report

Posted 4 months ago

Thank you for your review, Daniel! We're glad to hear you think it's a good product. We appreciate your feedback on pricing and will take it into account as we strive to offer the best value for our customers. Looking forward to serving you again!

Posted 3 months ago

“Easy access, rapid definition of the required zone, efficient and simple dowmload of results. The cost, however, is exhorbitant and frankly, a disgraceful ripoff for myself as a private user.”

Helpful Report

Posted 4 months ago

Thank you for your honest review, we truly value your feedback regarding the pricing and understand that it can be a concern for private users. However we're still one of the chepest OS providers and we offer a price match guarantee as well. If you have any further concerns please email us at support@buyaplan.co.uk

Posted 3 months ago

“Good plan , more adjustability of scale would be usefull though .”

Helpful Report

Posted 4 months ago

Thank you for your thoughtful 4-star review, Paul! We're glad to hear you found our plan good. We appreciate your suggestion regarding the adjustability of scale—your input helps us improve. We look forward to having you back with us soon!

Posted 4 months ago

“Easy to use and efficient.”

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Posted 4 months ago

Thank you so much for your fantastic 5-star review, Julian! We're delighted to know you found our platform easy to use and efficient. Your feedback encourages us to keep improving, and we can't wait to have you back with us soon!

Posted 4 months ago

“Excellent service so easy to order”

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Posted 4 months ago

Thank you for your wonderful 5-star review, John! We're thrilled to hear that you found our service easy and convenient. Your satisfaction means the world to us, and we look forward to serving you again soon!

Posted 4 months ago

“POOR SERVICE! NO PLAN NO CUSTOMER SERVICE! WILL NOT BE USING AGAIN”

Helpful Report

Posted 4 months ago

Dear Jack, we're sorry to hear that. Your plan was available immediately after purchase from the download link provided. We have also sent your plan to your email address and followed up to check if you have indeed received it but we got no response from you. If you still need assistance we'll be happy to help. Please drop us an email at support@buyaplan.co.uk

Posted 4 months ago

“Very good bu expected to pay less than £10 and ended up paying £32 🤷‍♂️”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We understand that pricing can sometimes be a surprise and we're constantly working to ensure our plans provide great value for your needs. We appreciate your understanding and hope you'll consider using BuyAPlan again in the future for your projects!

Posted 5 months ago

“About the same as the others, same price, same difficulty, it seems expensive for a sheet of pdf, but there's no alternative to the few places you have to use to buy a plan.”

Helpful Report

Posted 5 months ago

Thank you for sharing your thoughts! We appreciate your perspective on pricing and understand that it can feel steep for a PDF. We're committed to providing reliable plans, especially in a market with limited alternatives. Your feedback is invaluable, and we hope you find the resources useful for your projects!

Posted 5 months ago

“Excellent Service but found the costs were a bit too pricey Sorry”

Helpful Report

Posted 5 months ago

Thank you for your review, Barbara. We appreciate your kind words about our service and understand that pricing can be a concern. We strive to offer the best value while maintaining quality. Your feedback is really important to us and we hope you'll give BuyAPlan another try in the future!

Posted 5 months ago

“Now that I've discovered the .dwg version I'm a happy man.”

Helpful Report

Posted 5 months ago

Thank you for your review! Your satisfaction is important to us, and we appreciate your feedback. If you have any other thoughts or suggestions, feel free to share at support@buyaplan.co.uk!

Posted 5 months ago

BuyAPlan is rated 4.3 based on 2,310 reviews