BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,304 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great efficient service”

Helpful Report

Posted 1 month ago

Thank you, Paul, for your fantastic 5-star review! We're delighted to hear that you found our service efficient. Your feedback inspires us to keep striving for excellence. We look forward to serving you again soon!

Posted 1 month ago

“Have been using BuyAPlan for years now and it’s an excellent service. The introduction of the affordable cad map service saves so much time.”

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Posted 1 month ago

Thank you, Barry! We’re so glad to hear that you've been enjoying our service for years. It's fantastic to know that our affordable cad map service is saving you time. We appreciate your kind words and look forward to continuing to support you!

Posted 1 month ago

“Good source of plans”

Helpful Report

Posted 1 month ago

Thank you so much for your 5-star review! We're glad to hear you found our plans to be a good source. Your feedback truly motivates us to keep delivering quality. We look forward to serving you again in the future!

Posted 1 month ago

Thank you for your kind words! We're delighted to hear that you found our plans to be a valuable resource. Your positive feedback inspires us to continue delivering quality service. We look forward to serving you again soon!

Posted 1 month ago

“Was needed for a planning application. Just the job.”

Helpful Report

Posted 2 months ago

Thank you for your positive feedback! We're delighted to hear that our service was just what you needed for your planning application. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

Posted 1 month ago

“Good product. A little bit pricey for what it is.”

Helpful Report

Posted 2 months ago

Thank you for your review, Daniel! We're glad to hear you think it's a good product. We appreciate your feedback on pricing and will take it into account as we strive to offer the best value for our customers. Looking forward to serving you again!

Posted 1 month ago

“Easy access, rapid definition of the required zone, efficient and simple dowmload of results. The cost, however, is exhorbitant and frankly, a disgraceful ripoff for myself as a private user.”

Helpful Report

Posted 2 months ago

Thank you for your honest review, we truly value your feedback regarding the pricing and understand that it can be a concern for private users. However we're still one of the chepest OS providers and we offer a price match guarantee as well. If you have any further concerns please email us at support@buyaplan.co.uk

Posted 1 month ago

“Good plan , more adjustability of scale would be usefull though .”

Helpful Report

Posted 2 months ago

Thank you for your thoughtful 4-star review, Paul! We're glad to hear you found our plan good. We appreciate your suggestion regarding the adjustability of scale—your input helps us improve. We look forward to having you back with us soon!

Posted 2 months ago

“Easy to use and efficient.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star review, Julian! We're delighted to know you found our platform easy to use and efficient. Your feedback encourages us to keep improving, and we can't wait to have you back with us soon!

Posted 2 months ago

“Excellent service so easy to order”

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Posted 2 months ago

Thank you for your wonderful 5-star review, John! We're thrilled to hear that you found our service easy and convenient. Your satisfaction means the world to us, and we look forward to serving you again soon!

Posted 2 months ago

“POOR SERVICE! NO PLAN NO CUSTOMER SERVICE! WILL NOT BE USING AGAIN”

Helpful Report

Posted 2 months ago

Dear Jack, we're sorry to hear that. Your plan was available immediately after purchase from the download link provided. We have also sent your plan to your email address and followed up to check if you have indeed received it but we got no response from you. If you still need assistance we'll be happy to help. Please drop us an email at support@buyaplan.co.uk

Posted 2 months ago

“Very good bu expected to pay less than £10 and ended up paying £32 🤷‍♂️”

Helpful Report

Posted 3 months ago

Thank you for your feedback! We understand that pricing can sometimes be a surprise and we're constantly working to ensure our plans provide great value for your needs. We appreciate your understanding and hope you'll consider using BuyAPlan again in the future for your projects!

Posted 3 months ago

“About the same as the others, same price, same difficulty, it seems expensive for a sheet of pdf, but there's no alternative to the few places you have to use to buy a plan.”

Helpful Report

Posted 3 months ago

Thank you for sharing your thoughts! We appreciate your perspective on pricing and understand that it can feel steep for a PDF. We're committed to providing reliable plans, especially in a market with limited alternatives. Your feedback is invaluable, and we hope you find the resources useful for your projects!

Posted 3 months ago

“Excellent Service but found the costs were a bit too pricey Sorry”

Helpful Report

Posted 3 months ago

Thank you for your review, Barbara. We appreciate your kind words about our service and understand that pricing can be a concern. We strive to offer the best value while maintaining quality. Your feedback is really important to us and we hope you'll give BuyAPlan another try in the future!

Posted 3 months ago

“Now that I've discovered the .dwg version I'm a happy man.”

Helpful Report

Posted 3 months ago

Thank you for your review! Your satisfaction is important to us, and we appreciate your feedback. If you have any other thoughts or suggestions, feel free to share at support@buyaplan.co.uk!

Posted 3 months ago

“Straightforward to work with Saves a lot of time”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review, Mr! We're glad to hear that working with us was straightforward. Your feedback motivates us to keep delivering great service!

Posted 3 months ago

“The service was fast with accurate result. Slightly over priced.”

Helpful Report

Posted 3 months ago

Thank you for your review, Maryam. We're glad to hear you experienced fast service. We understand that pricing can be a concern and we strive to offer quality plans that meet your needs. Your feedback is important to us and we hope you'll consider us for your future projects!

Posted 3 months ago

“Easy to use slightly raised in price nevertheless very accurate”

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Posted 3 months ago

Thank you for your wonderful review, Naheed! We're thrilled to hear that you found our service easy to use and accurate. We appreciate your understanding about the pricing, as we aim to provide quality solutions. Your feedback means a lot to us, and we look forward to serving you again!

Posted 3 months ago

“Easy to find, buy and print map of the correct scale for purpose. Reasonable cost.”

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Posted 3 months ago

Thank you for the wonderful 5-star review, Barbara! If there's anything we can assist you with, don't hesitate to reach out.

Posted 3 months ago

“Would like to give 5 stars but would of if the price was slightly lower for returning customers. You are very competative but something a little lower for those who have bought from you several times might be considered.”

Helpful Report

Posted 3 months ago

Thank you for your review, Chris! We truly appreciate your thoughts on pricing for returning customers. We're always looking for ways to improve and offer more value to our loyal users. Your feedback is essential and we hope you'll continue to choose BuyAPlan for your future projects!

Posted 3 months ago

“Spot on service 😀”

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Posted 3 months ago

Thank you for the 5-star review, Graham. We're thrilled to hear you found our service spot on.

Posted 3 months ago

BuyAPlan is rated 4.4 based on 2,304 reviews