BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,304 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very useful and easy to use. would recommend due to good quality and lack of fuss involved”

Helpful Report

Posted 4 years ago

“The red boundaries input by your software are prominent at the point of order selection, but are very muted on the plan received. This prompted me to order twice as I thought I had not progressed the order correctly, to find the next the same. The red outline on your printed copy needs to be more prominent.”

Helpful Report

Posted 4 years ago

Good evening, I am sorry to hear you experienced issues with your plan. The majority of our customers are happy with the service but we take feedback seriously and will consider your comments. In the meantime as it appears you paid for two plans we are happy to refund one charge. Please use the contact form on the site or email us at support@buyaplan.co.uk to arrange this.

Posted 4 years ago

“Buy a plan was very good”

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Posted 4 years ago

“The BuyAPlan offered various levels of plan for the area that I required and I was easily able to select the area and scale required. I will be using this service again.”

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Posted 4 years ago

“in fact, I have bought a map, map not edited, they refused to re-edit, although they say the map is guaranteed, map was not acceptable by the council.”

Helpful Report

Posted 4 years ago

Good evening I am sorry to hear you have had difficulties using our site, the majority of our customers have a very positive experience. It is impossible for the system to define the borders of a map without customer input, or to supply an incorrect finished map to a customer without them ordering it. If an error has been made during the ordering process we are happy to offer a 70% refund of the fee paid so that the correct map can be re ordered. If you would like to get this refund and re order please use the contact form on the site or email support@buyaplan.co.uk.

Posted 4 years ago

“I successfully created a map of our property, tho’ was unable to insert a proposed greenhouse (possibly my inexperience). My Greenhouse supplier used the same site to add information for a planning application and will probably use agin in the future.”

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Posted 4 years ago

“Extremely easy to order your requirement and very quick to receive.”

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Posted 4 years ago

“Extremely easy to use and very quick delivery. Good service cannot fault”

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Posted 4 years ago

“Failsafe simple procedure for obtaining site & location plans”

Helpful Report

Posted 4 years ago

“Easy to use downloaded required location plan within a few minutes”

Helpful Report

Posted 4 years ago

“Great quick service”

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Posted 4 years ago

“Very easy to use. The plan was perfect for our purpose. Thank you.”

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Posted 4 years ago

“Excellent quick service”

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Posted 4 years ago

“Good but wanted to change outline on map after purchase and could not find a way to do this with out purchasing another map.”

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Posted 4 years ago

“I found BuyAPlan an easy system to use and served its purpose.”

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Posted 4 years ago

“The plan was clear and easy to download but frustrating that, portrait or landscape, the area provided is only square. It is also restricted by the fact that it nowhere near fills the page - there is a lot of wasted space around the plan.”

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Posted 4 years ago

“Easy to use system for ordering.”

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Posted 4 years ago

“Very easy to use once logged in and quick . I have been using your service for a few years Thank you”

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Posted 4 years ago

“Your app is easy and accurate !”

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Posted 4 years ago

“Pretty good although I had some problems when trying to add the second map (can't remember all the details; is been a while, but for example I couldn't see a way of correcting the second map once it was in the basket; I had to delete it and start again).”

Helpful Report

Posted 4 years ago

BuyAPlan is rated 4.4 based on 2,304 reviews