BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,272 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Tell us how BuyAPlan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to use but still got rejected by the Local Authority as it needed to have a north arrow. Just something to consider for the IT designers on next upgrade.”

Helpful Report

Posted 2 years ago

Hello Chris, all of our plans have a north plan arrow on the top left of the map. If you have any issues with your plan please drop us an email at support@buyaplan.co.uk

Posted 2 years ago

“Satisfactory result thank you”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review!

Posted 2 years ago

“Excellent, prompt service as ever”

Helpful Report

Posted 2 years ago

Dear Stephen, thank you for your kind words.

Posted 2 years ago

“Very fast and convenient for OS maps at a competitive price, highly recommended.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide such a great review.

Posted 2 years ago

“Rubbish just gave us the back of the house waste of money”

Helpful Report

Posted 2 years ago

Dear customer, please send us an email at support@buyaplan.co.uk and let us know how we can assist you.

Posted 2 years ago

“Your website states that these are suitable for Planning applications, but I often find that only one street name will show up on my desired scale. Planning authorities require 2 named streets on a Location Plan otherwise they often won't accept the location plan. I continue you purchase off you however as I like the plan from an aesthetic point of view, but feel if you are advertising that they are suitable for planning applications then they should always show 2 street names no matter the scale. Regards annette.burtenshaw@gmail.com”

Helpful Report

Posted 2 years ago

Dear Annette, thank you for the review. In some areas it may not be possible to fit on two street names due to the way the Ordnance Survey mapping has been created. This is particularly common in rural areas. Our plans (in PDF version) also show an OS grid reference (an easting and northing) which will help locate the planning office into the exact location thereby negating the need for street names. I hope this helps.

Posted 2 years ago

“Excellent customer service. I was struggling to get exactly what I needed on the plan and got brilliant help from the online chat. This helped me to print off exactly what I required quickly and efficiently and for a reasonable price.”

Helpful Report

Posted 2 years ago

That's great to hear! Thank you very much for this excellent review.

Posted 2 years ago

“Very professional, easy to navigate, good value.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star review!

Posted 2 years ago

“Easy to use website, immediate access to plans”

Helpful Report

Posted 2 years ago

Thank you for this 5-star review!

Posted 2 years ago

“Easy to use and edit, plan downloadable immediately”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide a review for us!

Posted 2 years ago

“Company supplied plan as advertised, very quickly and at a fair price, and offering several formats including PNG (useful for editing/annotating in relation to submission to local planning authority).”

Helpful Report

Posted 2 years ago

“Whilst just adequate for the required purpose, the site plan with streets on a diagonal might have been better at a larger area coverage to show the full extent of the roads possibly on an A3 sheet size. The North sign should be larger and bolder, placed at the top right instead of the top left”

Helpful Report

Posted 2 years ago

Dear Nick, thank you for your feedback, we'll take these notes into consideration.

Posted 2 years ago

“So simple!”

Helpful Report

Posted 2 years ago

We are glad to hear you find our ordering process simple! Thank you for the 5-star review!

Posted 2 years ago

“You offer a good service and I liked the fact that I could draw the boundary line around my unusual shaped boundaries myself. Problem is there is no zoom facility to ensure the rather crude placement of the cursor falls exactly in the right place. Even if your 'delete' facility allowed only the last point to be deleted, it would be an improvement. As an ex-MOD Cartographer I would be happy to advise you on how to improve the facility. Robin”

Helpful Report

Posted 2 years ago

Thank you for the detailed feedback Robin. We'll take it into consideration. If you need to zoom in further and more tools available we suggest you look at our sister site www.mapserve.co.uk which provides more flexibility. I hope this helps.

Posted 2 years ago

“Quick and easy to use”

Helpful Report

Posted 2 years ago

Thank you very much for this 5-star review!

Posted 2 years ago

“BuyAPlan is easy to access and has the advantage of being able to see the location of the property on the plan before purchase. Plans are reasonably costed and discounted if buying 2 or more.”

Helpful Report

Posted 2 years ago

Thank you very much for this excellent review! We really appreciate it!

Posted 2 years ago

“No problem anytime I order”

Helpful Report

Posted 2 years ago

Thank you for your 5-star review!

Posted 2 years ago

“Easy to identify area and plans required.”

Helpful Report

Posted 2 years ago

“quick and easy to process with reasonable cost”

Helpful Report

Posted 2 years ago

“It might of been me being dumb, clicked on pay pal to pay something happened and it went off Went back on to PayPal clicked pay now and it had charged me twice Wasn’t happy £33 for a email of a plan”

Helpful Report

Posted 2 years ago

Dear Ray, please send us an email at support@buyaplan.co.uk and we'll do our best to assist you. I hope this helps.

Posted 2 years ago

BuyAPlan is rated 4.3 based on 2,272 reviews