BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,304 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok but not a 100% to scale”

Helpful Report

Posted 11 months ago

Thank you for the review and we're sorry to hear that your scale was not correct. Please drop us an email at support@buyaplan.co.uk and we'll be happy to assist you.

Posted 11 months ago

“Excellent and very fast service with value for money site plans”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating and taking the time to share your thoughts on BuyAPlan. We truly appreciate your kind words and are thrilled to hear that you are happy with our service.

Posted 11 months ago

“Always a very quick and efficient service.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic five-star rating of BuyAPlan! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Quick and accurate”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating of BuyAPlan! We are thrilled to hear that you found our service quick and accurate. We truly appreciate your loyalty as a customer and we are grateful for your ongoing support.

Posted 11 months ago

“Quick and very easy to use even for a technophobe like me.”

Helpful Report

Posted 11 months ago

Dear Jim,Thank you so much for your glowing 5-star review of BuyAPlan! We truly appreciate your feedback and are thrilled to hear about your positive experience with our platform.

Posted 11 months ago

“Straightforward and up to date plans at a reasonable price. Improved tools to draw proposed buildings / extensions would be a useful feature.”

Helpful Report

Posted 11 months ago

Dear Debbie,Thank you so much for your 5-star rating of BuyAPlan! We appreciate your feedback and are thrilled to see that you found our plans to be both straightforward and up to date at a reasonable price.

Posted 11 months ago

“very easy to use, instant results, reasonable pricing.”

Helpful Report

Posted 11 months ago

Thank you so much for awarding BuyAPlan with a fantastic 5-star rating! We truly appreciate your support and for being a loyal customer.

Posted 11 months ago

“Quick and easy service!”

Helpful Report

Posted 11 months ago

Thank you so much for leaving a fantastic 5-star rating for BuyAPlan! We are thrilled to hear that our service has met your expectations and provided you with a quick and easy experience.

Posted 11 months ago

“Very concise in every detail and instantly provided me the plan I needed to submit to the council to have my Agricultural Tie lifted on my property.”

Helpful Report

Posted 11 months ago

Dear David,Thank you so much for taking the time to give BuyAPlan a 5-star rating! We are absolutely thrilled to hear that you had such a positive experience with our service.

Posted 11 months ago

“Map was very easy to obtain. Will definitely use this company again if the need for more location maps is required.”

Helpful Report

Posted 11 months ago

Dear Nigel,Thank you so much for your fantastic 5-star rating of BuyAPlan! We truly appreciate your support and are thrilled to hear that you found our map very easy to obtain. Hearing that you had a positive experience with our company means a lot to us.

Posted 11 months ago

“Easy and fast”

Helpful Report

Posted 11 months ago

Dear Paul,Thank you so much for your outstanding 5-star rating of BuyAPlan! We greatly appreciate your feedback and support.

Posted 11 months ago

“Quick and easy - excellent service”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give BuyAPlan a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you found our service quick, easy, and excellent.

Posted 11 months ago

“Simple to choose the plan you require. Adding street names on Acad very simple.”

Helpful Report

Posted 1 year ago

Dear Robert,Thank you so much for your fantastic 5-star review of BuyAPlan! We truly appreciate your support and we're thrilled to hear that you found our platform simple to use.

Posted 11 months ago

“Buy A Plan You recently charged me £9.59 for a site plan exactly the same as I had already obtained FREE from eMapsite MapShop. On your web page I asked for, and expected, my property to be outlined in red, the same as the Land Registry's product, but it just arrived 'naked' by email. I am disappointed and will neither use, nor recommend, your website again. Dr Robin Hendy.”

Helpful Report

Posted 1 year ago

Dear customer,Thank you so much for taking the time to provide us with your feedback regarding your recent experience with BuyAPlan. We deeply appreciate your honesty and for bringing these issues to our attention. However, all OS maps are paid for and in order to have a license number they cannot be offered for free. Also you simply need to click on the red boundary tool for this to be added to your map either manually or the automatically. Please drop us an email at support@buyaplan.co.uk for assistance with this issue. We hope this helps. kind regards, BuyAPlan Team

Posted 11 months ago

“excellent site always helpful”

Helpful Report

Posted 1 year ago

Dear customer,Thank you so much for your fantastic 5-star rating of BuyAPlan! We truly appreciate your kind words and are thrilled to hear that you find our site excellent and always helpful.

Posted 11 months ago

Dear Stephen,Thank you so much for awarding BuyAPlan with a remarkable 5-star rating!

Posted 11 months ago

“Quick, easy service from this site...many thanks!!”

Helpful Report

Posted 1 year ago

Dear Simon,Thank you so much for taking the time to leave us a 5-star rating for BuyAPlan. We greatly appreciate your kind words, and we are thrilled to hear that you found our service quick and easy.

Posted 11 months ago

“Does the job, but it’s annoying to be unable to annotate the 1:500 block plan to show the building in question on the site and its proposed footprint. It means printing out the plan, doing annotations manually and then re-scanning, with loss of quality.”

Helpful Report

Posted 1 year ago

Dear Philip,Thank you for taking the time to provide us with a review. We sincerely appreciate your loyalty as a customer and value your feedback and we'll take your suggestion into consideration.

Posted 11 months ago

“Very efficient service and great plans for the price.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of BuyAPlan! We appreciate your kind words and are thrilled to hear that you found our service very efficient and our plans great for the price.

Posted 11 months ago

“Straightforward purchase and easy to sort online”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review!

Posted 1 year ago

“I bought a plan because it was classed as suitable for planning applications. However, the property was not marked on the plan. Customer support said that I needed to buy the plan again. Whilst I accept that I must have made a mistake I don't understand why I have to pay again. It does not cost them anything I'm using the same map data. It's just a sneaky way of charging me again.”

Helpful Report

Posted 1 year ago

Dear customer thank you for your review. Every time a plan is purchased or even previewed on the website there is a charge for that. We try to provide a free preview of OS MasterMap to all our customers compared to most other suppliers who charge just for the preview even if it is for the same area (map data). Our plans are of course suitable for a planning application, but each plan requires a different outline depending on the project and the works that each customer needs to apply for and there are two previews before you purchase to make sure you have selected and outlined the correct area. We hope this helps understand how pricing works but please feel free to reach out to us at support@buyaplan.co.uk if you have any further questions.

Posted 1 year ago

BuyAPlan is rated 4.4 based on 2,304 reviews