BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,272 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to purchase a land registry compliant plan to facilitate the sale of our house. I found the Buy a Plan service user friendly and it fulfilled the requirements at a reasonable price.”

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Posted 1 year ago

Thank you so much for this review it's much appreciated.

Posted 1 year ago

“I'VE USED BUY-A-PLAN FOR YEARS NOW BECAUSE IT'S SIMPLE AND STRAIGHTFORWARD”

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Posted 1 year ago

Thank you for your kind words and 5 stars!

Posted 1 year ago

“Good service and response from queries but getting expensive”

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Posted 1 year ago

Dear customer, thank you for your review. Unfortunately, the prices have gone up for all OS suppliers but we are still one of the cheapest map providers out there. Please get in touch with us at support@buyaplan.co.uk if you have any more questions..

Posted 1 year ago

“Simple to use, and download plans in pdf and DWG. However, you are limited as to the area you want to pick. Furthermore, the price you pay is more expensive then other sites who provide a better service.”

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Posted 1 year ago

Thank you for your review Luke. We offer a price match guarantee so you could email us with if you have found a better price elsewhere and we can refund you the difference. If you need a larger area please contact us at support@buyaplan.co.uk and we'll do our best to assist you!

Posted 1 year ago

“As a householder I found the process of buying the plan and setting the parameters relatively easy. The problem came when my local authority refused to accept the plan as adequate.”

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Posted 1 year ago

Hello, we are sorry to hear that! Please contact us at support@buyaplan.co.uk and we'll do our best to assist you with this. Thank you for your review!

Posted 1 year ago

“I was rather surprised to see that a 1:2500 plan could only be provided in A3 format (unless I have misinterpreted this and that the prices for that scale of plan were (considerably) more expensive than A4 format. I have tried to raise this matter with the company before, but gave up when I realised I had been sent a 'no-reply' format email. Can you explain why a smaller scale plan is more expensive. Rgds Steve Lawrence, Director-ACHIEVE”

Helpful Report

Posted 1 year ago

Hello Steve, on BuyAPlan there is a set price list. A3 format plans are slightly more expensive than A4 plans. You can find our price list here: https://www.buyaplan.co.uk/prices. Please send us an email at support@buyaplan.co.uk with your request and we'll be happy to assist you. Kind regards, MapServe Team

Posted 1 year ago

“Easily found what I was looking for and purchased a copy.”

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Posted 1 year ago

Thank you for the 5 stars! Very much appreciated!

Posted 1 year ago

“I was quite happy with the service, the clarity of the plan and the speed of services”

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Posted 1 year ago

Thank you very much for taking the time to provide a review and your kind words.

Posted 1 year ago

“Can't fault the service, organisation and quality of the plans supplied.”

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Posted 1 year ago

Thank you very much for your kind words and 5 stars!

Posted 1 year ago

“Very good service thanks again”

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Posted 1 year ago

Thank you for your trust and the 5 stars Zak!

Posted 1 year ago

“Easy to use”

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Posted 1 year ago

Thank you very much for the 5 stars!

Posted 1 year ago

“The plans are reasonably priced and quick delievery. Overal very good and would use again.”

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Posted 1 year ago

Thank you for the 5 stars!

Posted 1 year ago

“Fairly easy to use except for the coloured lines addition. So I printed plans and did it manually. The scale is inflexible. The four and a half acre holding didn't quite fit to the page but, as the alternative was a much smaller scale, I opted for the drawing with the corners missing. Is this something BuyAPlan can deal with?”

Helpful Report

Posted 1 year ago

Hello Duncan and thank you for you for taking the time to provide a review. We made some changes to the coloured lines to make it easier to use perhaps you can give it another try next time you need a map? If you are having trouble please email us at support@buyaplan.co.uk and we'll do our best to assist you.

Posted 1 year ago

“East to use”

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Posted 1 year ago

Thanks for the 5 stars Tanya!

Posted 1 year ago

“Easy to get the plans I needed, but adding the red and blue lines did not seem to work well”

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Posted 1 year ago

Thank you for your review and your feedback Richard.

Posted 1 year ago

“easy to get and saves lots of time and effort. glad I discovered 'buy a plan'”

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Posted 1 year ago

Thank you for your great review Michael!

Posted 1 year ago

“Easy to buy and download, but unable to resize. It wasn’t A4 because with all the headers on page, it was only A5 sized map. No good to me, disappointed and a waste of £30”

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Posted 1 year ago

Hello Sarah and thank you for your review and feedback. The plan should cover an entire sheet of A4 if printed at 100% size. The map portion however is only a portion of this otherwise the scale would not be correct. We also need to display copyright information, location and licence details. I hope this helps clarify things but if you need any further assistance please send us an email at support@buyaplan.co.uk.

Posted 1 year ago

“Excellent service and straight forward to order. Accurate, clear and acceptable to the Planning Authority. I would highly recommend it to anybody wanting plan s to submit with a planning application.”

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Posted 1 year ago

Thank you for this great review Chris it's much appreciated!

Posted 1 year ago

“100% guarantee has loads of exclusions, so you're be luckly to get it. Also very limited, my planners want me to add TWO red boxes. Not possible with Buyamap.”

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Posted 1 year ago

Dear Terry, we are very sorry to hear you are less than happy with our website. Please rest assured that adding more red outlines to your plan is possible using the manual tool available. If you could send us a message at support@buyaplan.co.uk we will be glad to assist you.

Posted 1 year ago

“Website is easy to use. Choice of scales enables me to obtain the plans that I require Instantly available”

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Posted 1 year ago

Thank you for your feedback and 5-star review!

Posted 1 year ago

BuyAPlan is rated 4.3 based on 2,272 reviews