BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,295 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,295 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently purchased a plan for 21, Meads Road, Alsager ST7 2NN. The downloaded copy showed No. 20 rather than 21. To indicate the red-edged boundary was almost impossible !! The dwelling too was included as a red edge, which has caused problems with Registration with Cheshire East. I am trying again but with difficulty. The Red-Edge Cursor refuses to let me put a red-edge boundary on the site. It won*t even allow me to delete and start again !! It might be my computer, who knows !! Can I please be sent a 1:1250 showing the correct address and a red edge on the plot boundaries only? Yours Frustratingly, but recognising these faults might be attributed to me !! Peter David Palmer - BDS Surveyors (Regular Customer)”

Helpful Report

Posted 2 years ago

Dear Peterl, please send your request to support@buyaplan.co.uk and we'll be glad to assist you. Kind regards, Support Team

Posted 2 years ago

“I needed the outline plans quickly and was pleased how efficiently BuyAPlan supplied them in the size formats needed for a local authority planning application.”

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Posted 2 years ago

“Easy to understand instructions”

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Posted 2 years ago

“Sereena took care of us very well, informatively, professionally and with exceptional knowledge.”

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Posted 2 years ago

“Simple, fast and efficient process from start to finish”

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Posted 2 years ago

“Easy to use and provides what I needed”

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Posted 2 years ago

“Quick and easy service would recommend”

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Posted 2 years ago

“I buy all my OS plans from Buyaplan because I find the site easy to use. My only comment is that on the screen the red boundary line is easy to see, but when the actual plan is downloaded the red line is fairly faint, which is difficult to see. The thinner line also occasionally doesn't seem to be quite in the right place, the fatter line had covered plotting discrepancies. With small sites, I need to plot the boundary lines at 1:200 or 1:500 to get the cross lines in the right place, but the website doesn't suggest this.”

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Posted 2 years ago

“Very easy site to use - just pop in the postcode and hey presto up pops your plan with boundaries all nicely marked up ( if you chose not to self mark in). Will definitely recommend and use again for any future requirements.”

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Posted 2 years ago

“I couldn't amend any of the lines I had drawn which was a shame, as I couldn't find anywhere to do it. Is this possible before you purchase the plan, as I don't want to spend some money on something that isn't correct because I couldn't amend it. Cheers Jamie Cambridge”

Helpful Report

Posted 2 years ago

Dear Jamie, you can delete your lines and redo them if they are not correct by clicking on the 'delete all' button. Please email support@buyaplan.co.uk for assistance. Kind regards Buyaplan Support Team

Posted 2 years ago

“Very easy to use the site”

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Posted 2 years ago

“Easy to use - as described, perfect for DIY planning permission”

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Posted 2 years ago

“Excellent service and quality”

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Posted 2 years ago

“The basics were there but very little information. The plans didn’t even have our own house number on so for what we paid for both plans we were a little disappointed. As we don’t have a printer we couldn’t even print off and add further details. However, it was sufficient for us to send our application to the council.”

Helpful Report

Posted 2 years ago

Thanks for the enquiry. In some areas it may not be possible to fit two street names due to the way the Ordnance Survey mapping has been created and not all of the houses feature the house number. Our plans (PDF version only) also show an OS grid reference (an easting and northing) which will help locate the planning office into the exact location thereby negating the need for street names. We recommend contacting your planning office to explain this as the alternative is to manually add the number on after printing it out.

Posted 2 years ago

“They only outline the property, planning asked to outline the boundaries but this wasn’t possible apparently so I had to do it manually … I could of printed this and marked it for free online”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide a review. You can outline the area that you want using the manual tool provided. You will not find OS Mastermap for free anywhere as it is copyright protected. We do not charge for the lines to be created, the charge is for the actual map. Please email support@buyaplan.co.uk for further assistance. I hope this helps.

Posted 2 years ago

“Easy to use and competitively priced”

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Posted 2 years ago

“Easy to find and map area.”

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Posted 3 years ago

“Really good service and really easy to find and locate what you want”

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Posted 3 years ago

“Quick and easy. Just what you need.”

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Posted 3 years ago

“A very useful service and easy to use web site”

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Posted 3 years ago

BuyAPlan is rated 4.3 based on 2,295 reviews