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BuyAPlan Reviews

4.3 Rating 2,272 Reviews
85 %
of reviewers recommend BuyAPlan
Company Reviews Metrics Info
4.3
Based on 2,272 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read BuyAPlan Reviews

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M
Verified Buyer
“Simple, easy to use service. However, one slight issue I had was that I seemed unable to get a plan for our house which included all of the garden, even though the garden is not that large. The problem this presented is that I need to show plans to the local council which includes an outhouse building at the end of our garden which cannot be shown on a plan with the main house in the same image.”
Helpful Report
Posted 3 years ago
L
Verified Buyer
“very easy to find the right plan and scale.”
Helpful Report
Posted 3 years ago
S
Verified Buyer
“I am not used to buying plans and on the few occasions I need to, I find it a challenge. On this occasion, I inadvertently purchased two sets of plans and advised Customer Support who were brilliant, replying immediately and refunding the cost of the second unwanted set less the OS royalties, which which I was completely ok about.”
Helpful Report
Posted 3 years ago
S
Verified Buyer
“Im not happy as you locked me out of your site for spending too much time looking for my plan. This is even though I buy probably 3 sets of plans from you per month. I am still waiting to be let back in and in the mean time this costs me time and money. terrible customer care”
Helpful Report
Posted 3 years ago
Hello, please email customer support at support@buyaplan.co.uk with your problem. We will be happy to help.
Posted 3 years ago
S
Verified Buyer
“It was an easy experience and it solved the problem”
Helpful Report
Posted 3 years ago
M
Verified Buyer
“A very simple system to find the map I required for Planning permission. A more efficient method of obtaining the right scale would be useful.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I bought the maps for a lease registration. I would have preferred thems to have been plain rather than in colour. I also found that the snap on tool didn't work automatically for my plot and I had ot manually draw this. The lack of a zoom tool made this slightly tricky to do.”
Helpful Report
Posted 3 years ago
Hello. There is the option to order the plan in black and white instead of colour. Please email customer support at support@buyaplan.co.uk with your problem. We will be happy to help.
Posted 3 years ago
Anonymous
Verified Buyer
“Quick,efficient and easy to use. Very good price.”
Helpful Report
Posted 3 years ago
MISS
Verified Buyer
“Very easy website to use. Good prices and fast delivery”
Helpful Report
Posted 3 years ago
S
Verified Buyer
“This product has been very useful to me as I regularly submitt Building and planning applications to various local Authorities' Please can I make a couple ofcomments I have found the self draw tool for highlighting boundaries of ownership on location plans is clumsey to use. The line is very wide compared to the lines on the OS plans so it is difficult to be sure you have drawn over the boundary line accurately. Also could there be an option to review the plan when the boundaries have been drawn prior to agreeing to purchase kind regards Stephen”
Helpful Report
Posted 3 years ago
T
Verified Buyer
“The quickest and easiest way to access a site plan.”
Helpful Report
Posted 3 years ago
G
Verified Buyer
“Good easy service generally but the draw tools could be easier”
Helpful Report
Posted 3 years ago
M
Verified Buyer
“Idiot proof functions. Easy to find area you want mapped. Easy to re centre. Value for money”
Helpful Report
Posted 3 years ago
C
Verified Buyer
“Great service and easy to use. It would have been better if the plan covered the whole of the A4 sheet. And the scale was written as well as marked on the sheet.”
Helpful Report
Posted 3 years ago
S
Verified Buyer
“All worked well.”
Helpful Report
Posted 3 years ago
N
Verified Buyer
“Very easy to use and good quality result.”
Helpful Report
Posted 3 years ago
C
Verified Buyer
“The prices was quite easy”
Helpful Report
Posted 3 years ago
DR
Verified Buyer
“A good service, but did not give me the answers I need to define my agricultural boundaries. Rather impersonal as not any obvious way of getting more help. Almost all the information, other than the aerial map, I had already uncovered myself”
Helpful Report
Posted 3 years ago
J
Verified Buyer
“Unfortunately the plan I bought related to a street named BLOOMS Avenue .. the map provided notated the street as BLOOM Avenue and was rejected by the Land Registry and caused me problems with my client and his Solicitor”
Helpful Report
Posted 3 years ago
Hello and thank you for the enquiry. The mapping is supplied by the Ordnance Survey and so they would need to amend the map. Unfortunately, most other sources will feature the same map so you will need to contact Ordnance Survey to get this corrected or ask the planning office if you could manually correct it.
Posted 3 years ago
S
Verified Buyer
“straightforward online process”
Helpful Report
Posted 3 years ago
BuyAPlan is rated 4.3 based on 2,272 reviews
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