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BuyAPlan Reviews

4.4 Rating 2,304 Reviews
85 %
of reviewers recommend BuyAPlan
Company Reviews Metrics Info
4.4
Based on 2,304 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read BuyAPlan Reviews

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
R
Verified Buyer
“Plan was easy to set out as I required and boundaries etc, good clear image, easy to outline my proposed building works too.”
Helpful Report
Posted 4 years ago
D
Verified Buyer
“Does the job”
Helpful Report
Posted 4 years ago
D
Verified Buyer
“Easily accessed, accurate planning application map”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Very easy to use and instant delivery Other questions N/A to online delivery”
Helpful Report
Posted 4 years ago
S
Verified Buyer
“Excellent service, easy to use and competitively priced”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“quick and easy to do, but when delineating the boundary by the attach a red line option, the printed final version showed greater detail than on screen and revealed the red line was not as accurate as originally thought. In the end it made the plan unusable. Probably user error, but would have been good to have been able to go back in and correct it without paying another full fee.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“It was simple and straightforward for me to purchase the plan I needed to support my pre-planning application.”
Helpful Report
Posted 4 years ago
N
Verified Buyer
“A very useful service offering an easy solution to obtaining a plan of land/buildings in th e UK A user friendly web site allows the user to select the area and scale of the plan and to mark/identify the site. It is very convenient to be able to get a plan on line without delay. I do not know where I could get a plan if this service was not available. Highly recommended.”
Helpful Report
Posted 4 years ago
J
Verified Buyer
“Quick, easy to use and cost effective. I was also happy with the instantaneous map that appears from the system”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good service except colouring perimeter.”
Helpful Report
Posted 4 years ago
P
Verified Buyer
“Unlike some map and plan providers, BuyAPlan is exceptionally accessible and easy to use. Each plan comes with a drawn scale and is accurate when measured.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Afternoon, I was made to purchase a plan from you for a raised decking project as you were an approved provider for Devon Council. I found your maps to be out dated as it didn’t show my neighbours house, but instead showed the garage which it replaced many years ago. Do you regularly update maps from land registry? When I did try and map out the proposed build area your tools were basic and I was unable to show the curve in my deck design. When the map was purchased the red lines I had positioned to demonstrate my boundary had jumped and now showed my proposed build would include part of my other neighbours garden. I deal with map and scale drawings everyday as part of my work and ended up using my own Geofield utility maps to accurately produce a location map which has now satisfied the council building inspector. I have found your whole service to be a waste of time and money.”
Helpful Report
Posted 4 years ago
Thanks for your review and I am sorry you had a problem using the site. Fortunately the majority of our customers have a positive experience. If the underlying OS mapping is incorrect - as it appears to be in this case - we are happy to provide a full refund. Please contact us using the form on our site, or via support@buyaplan.co.uk to arrange this. Many thanks.
Posted 4 years ago
K
Verified Buyer
“This service suits my needs very well.”
Helpful Report
Posted 4 years ago
F
Verified Buyer
“Always found your site quick and easy to use. The only improvement could be to improve the red outline of the property as this appears to select the house and not the boundary.”
Helpful Report
Posted 4 years ago
P
Verified Buyer
“I found your name by virtue of another surveyor sending me a print for a Party Wall Award. I could not immediately find who I had used in the past and gave you a good. A fast and well price option for future on line use.”
Helpful Report
Posted 4 years ago
J
Verified Buyer
“Having never had a plan before I didn’t really know how they worked. The process was simple, it was explained to me so I could understand it and I am delighted with the service. Everything I need is covered and the price is such that I don’t even notice paying it each month. Highly recommended.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Once I had looked all round to see what I had to do this site was easy to use. I printed two different scaled maps, which was for planning requirements as they requested. Nothing back from planning to saying that there is any problem, so this is good. Also if I need them in a future planning application I will have them, as they are sent via e-mail and can be saved to your computer.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Really straightforward process Enter address Select plans relevant to your needs Delineate outline either auto or freehand - both really easy Click and pay.”
Helpful Report
Posted 4 years ago
S
Verified Buyer
“Hi to the plan I got was not the one of the address that I put into the plan I did email you to inform you however no repl”
Helpful Report
Posted 4 years ago
Sorry to hear that Shirley. The site can only send you the area you've selected and previewed. If you ordered the wrong area, no problem, just order the correct area.
Posted 4 years ago
Anonymous
Verified Buyer
“Your service is fine however every time we submit your plan the planning dept's want something altering on the location or site plan so going forward i need to buy the dwg file The planning departments and individual officers vary so much the plan never seems right 1st time.”
Helpful Report
Posted 4 years ago
Sure, please use our other site www.mapserve.co.uk as that offers dwg and dxf plans.
Posted 4 years ago
BuyAPlan is rated 4.4 based on 2,304 reviews
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