BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,274 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always choose Buy a Plan from quite a few other plan vendors Good value and simple to use! Simply log into the site, 5 minutes later your OS plan is in your hand”

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Posted 9 years ago

“Yes. This was easier than I initially thought it would be. The council seems to insist you do this through a company like Buy a Plan. Don't think I got my 10% discount for purchasing 2 different plans as done on 2 separate days, so make sure you order them at same time.”

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Posted 9 years ago

“Simple enough to use, slightly concerned about the amount of space on an A4 plan that was not actually part of the plan! - I would have preferred the plan to be portrait shaped rather than square, however the imptortant areas were covered.”

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Posted 9 years ago

“Easy to use Awaiting more work so that I can use the service a lot more than I do. There are slightly cheaper alternatives out there but generally good”

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Posted 9 years ago

“Quick and easy to use site”

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Posted 9 years ago

“Easy site to use, plenty of options to choose from. very pleased”

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Posted 9 years ago

“I have used this service before and found them very good for all my needs. Quick efficient service at a reasonable cost”

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Posted 9 years ago

“I was frustrated that having drawn the perimeter of the site area and having paid for the plan, it didn't tell me how big the site was.”

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Posted 9 years ago

Sorry to hear that and thanks for the feedback. This isn't a request we often get but we're happy to look into adding it as a new feature.

Posted 9 years ago

“No free number to contact. Nobody called me back as they promised”

Helpful Report

Posted 9 years ago

Dear Customer Thanks for the feedback. We did call back but you weren't available. You can contact us by email and 24 hour chat which of course is free. We don't offer a free number however, in common with all other mapping suppliers, but it is local rate. Hope this helps.

Posted 9 years ago

“Easy to use and downliad and print”

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Posted 9 years ago

“A very fast and reliable service.”

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Posted 9 years ago

“Easy to use, same that I could not shade the total area required as there were broken lines on the plans. Overall good.”

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Posted 9 years ago

“Easy to use and much cheaper than some online plan providers. Excellent.”

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Posted 9 years ago

“Couldnt open the attachments sent on email and nothing showing in my online account however i emailed and this waa quickly resolved”

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Posted 9 years ago

“A simple, smooth and straightforward service with a competitive price - Will use Buy A Plan again in the future”

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Posted 9 years ago

“Very easy website to navigate, very straight forward to find required product and place order, and swift delivery by e-mail. Excellent service, will use you again”

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Posted 9 years ago

“Nice and simple, easy to use well presented. Will use again.”

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Posted 9 years ago

“I didn't know this service existed until the local planning officer recommended it. The site was very easy to use and pay for.”

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Posted 9 years ago

“Choosing the correct map area for my download was really easy. No fuss or problems at all. Payment was straight forward. I used PayPal. Overall a trouble free tranxaction”

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Posted 9 years ago

“Greetings Your site is counter intuitive when it comes to putting red lines on the site. When manual is pressed it goes to Automatic which is confusing well it is to an old bloke like me. It would be helpful to let people know the best way to put on the red lines accurately is to use the largest scale and then going back to chose the small scale. You might also consider putting on the site that the document can be used for the purposes of registering land which is why I purchased the location plan. I hope this helps. John Stanley”

Helpful Report

Posted 9 years ago

BuyAPlan is rated 4.3 based on 2,274 reviews