BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,304 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am extremely disappointed with your service I order and paid for a red line outlining my plot conveyance the plan arrived without the red line and with no compass point on the plan, a complete waste of money. I had to pay a architect to do a proper plan at additional expense.. get your act together!”

Helpful Report

Posted 4 months ago

We are sorry to hear of your issues Kerry. Please drop us an email at support@buyaplan.co.uk and we'll do our best to assist you. All of our plans come with a north point arrow on the top left corner of the map.

Posted 3 months ago

“Excellent, faultless experience”

Helpful Report

Posted 4 months ago

Thank you so much for your 5-star review of BuyAPlan, MR! We're thrilled to hear that your experience was so good. Your kind words encourage us to keep delivering top-notch service!

Posted 3 months ago

“very easy to selct address and plans required. Price wise competitive against similar providers.”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review of BuyAPlan! We're delighted to hear that you found it easy to select your address and plans. We always strive to offer competitive pricing, so your feedback is greatly appreciated!

Posted 3 months ago

“Used Buya plan fo ra long tims now so what can you day about somethig that judt works all the time?”

Helpful Report

Posted 4 months ago

Thank you for your fantastic 5-star review of BuyAPlan, Brian! We're thrilled to hear that you've been enjoying our services for such a long time. Your satisfaction means everything to us!

Posted 3 months ago

“The plan was very useful. It would have been helpful if amendments could be made without having to restart the whole process.”

Helpful Report

Posted 5 months ago

Dear Mr,Thank you so much for taking the time to share your wonderful 5-star rating of BuyAPlan! It truly means a lot to us.

Posted 5 months ago

“Superb response and the product was just what we wanted. Will use the service again without any hesitation.”

Helpful Report

Posted 5 months ago

Thank you so much for your outstanding 5-star rating of BuyAPlan! We greatly appreciate your positive feedback and are thrilled to hear that your experience with our website has been so good.

Posted 5 months ago

“Easy to use and good value”

Helpful Report

Posted 5 months ago

Thank you so much for your great 5-star rating of BuyAPlan.

Posted 5 months ago

“The marking of the plans needs to be more user friendly. Once purchased the plans should be available for editing without a further charge.”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to share your feedback about your experience with BuyAPlan. We truly appreciate your input and are thrilled to hear that you had a great experience with our service.

Posted 5 months ago

“Website really difficult to use. Maps bought were a waste of money.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to provide us with your valuable feedback regarding your experience with BuyAPlan and we're sorry to hear that you have been disappointed. Please email us at support@buyaplan.co.uk and we'll do our best to assist you with your issues.

Posted 5 months ago

“Always found the site efficient with regards to time spent and cost. Sometimes struggle with the red boundary line but happy to do it manually if so. With my limited use l wouldn't change anything, if you do l might look elsewhere.”

Helpful Report

Posted 5 months ago

Dear Fred, Thank you so much for your amazing 5-star rating of BuyAPlan! We truly appreciate your loyalty as a customer.

Posted 5 months ago

“Straight forward easy to follow and set boundary as necessary (much easier than another site I tried). Would recommend to anyone.”

Helpful Report

Posted 5 months ago

Dear Stephen, Thank you so much for your fantastic 5-star rating of BuyAPlan!

Posted 5 months ago

“very easy to use, first setting postcode, varying scales/paper size of map required, combining different scale maps on 1 transaction, ease of payment and downloading product”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star rating of BuyAPlan! We truly appreciate your kind words and continuous support as a loyal customer.

Posted 5 months ago

“Second plan bought. Location plan wasn't wholly accurate as showed part of an adjacent premises. Otherwise, very easy to use and never had a problem when submitting to planning depts”

Helpful Report

Posted 5 months ago

Dear R, thank you so much for taking the time to rate BuyAPlan.

Posted 5 months ago

“Easy site to navigate & sensible prices. The minor complaint is that on black/white plans the lines are a little too fine & fade when printed.”

Helpful Report

Posted 5 months ago

Dear MR,Thank you so much for taking the time to share your amazing 5-star rating of BuyAPlan! We truly appreciate your continued loyalty as a customer.

Posted 5 months ago

“I found the site plan I wanted no problem”

Helpful Report

Posted 5 months ago

Dear Clive,Thank you so much for your wonderful 5-star rating of BuyAPlan!

Posted 5 months ago

“User friendly. Efficient. Quick. Not expensive.”

Helpful Report

Posted 6 months ago

Thank you so much for your outstanding 5-star rating of BuyAPlan! We truly appreciate your support.

Posted 5 months ago

“Great service and very helpful with any mistakes”

Helpful Report

Posted 6 months ago

Dear Stephen, thank you so much for your outstanding 5-star rating and review of BuyAPlan! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service.

Posted 5 months ago

“Quick to respond and an excellent service, I will certainly recommend you in the futuure.”

Helpful Report

Posted 6 months ago

“Nice and easy.”

Helpful Report

Posted 6 months ago

“I needed a plan for land registration and I was able to locate and frame the surrounding area. The drawing of a red line to indicate the site boundary was tricky to use and I was not completely happy about the boundary on one side. I tried to redraw this several times but the final map was not ideal. I would have appreciated the option of redrawing the map but once downloaded this was not available.”

Helpful Report

Posted 7 months ago

Dear Rik,Thank you so much for your 4-star rating and for sharing your experience with BuyAPlan. We appreciate your feedback and we're glad to hear that you were able to get a plan of your area from us. Unfortunately it's not possible to edit the plan after purchase as this would require an additional license as it counts as a different plan which would be of extra cost.

Posted 7 months ago

BuyAPlan is rated 4.4 based on 2,304 reviews