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BuyAPlan Reviews

4.3 Rating 2,272 Reviews
85 %
of reviewers recommend BuyAPlan
Company Reviews Metrics Info
4.3
Based on 2,272 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read BuyAPlan Reviews

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
T
Verified Buyer
“I'm happy with the services provided”
Helpful Report
Posted 5 months ago
Dear Theodoros, thank you so much for taking the time to rate BuyAPlan with 4 stars. We truly appreciate your feedback and are ecstatic to hear that you are happy with our services.
Posted 5 months ago
Anonymous
Verified Buyer
“Easy and fast service. Recommended.”
Helpful Report
Posted 5 months ago
Thank you for your fantastic 5-star rating of BuyAPlan! We are delighted to hear that you had such a positive experience with our service.
Posted 5 months ago
Mr
Verified Buyer
“Easy to use and quick service.”
Helpful Report
Posted 5 months ago
Dear customer, thank you so much for your wonderful 5-star rating of BuyAPlan. We sincerely appreciate your kind words and are thrilled to hear that our service has been easy to use and quick for you.
Posted 5 months ago
MR
Verified Buyer
“First class reasonably priced service”
Helpful Report
Posted 5 months ago
Dear customer, thank you so much for your wonderful 5-star rating of BuyAPlan! We truly appreciate your positive feedback.
Posted 5 months ago
E
Verified Buyer
“I bought a plan of my property, which is not large. Unfortunately the plan I received did not cover the whole property & the company refused to send a complete one. This was for my first planning application, so I am not experienced in planning matters. I am not expecting to plan anything else, but if I were I most certainly would not use Buy A Plan again”
Helpful Report
Posted 5 months ago
Dear customer, thank you so much for taking the time to provide us with your feedback regarding your experience with BuyAPlan. We genuinely appreciate your input and apologise for the inconvenience you faced with the incomplete property plan you received. We understand that receiving a plan that didn't cover your entire property can be frustrating, however as explained the website is automatic and can only produce what you've added to your basket and previewed. Each plan has different royalties and we cannot send a larger plan from the one that you ordered. We have a refund policy and we'll be happy to assist you if you drop us an email at support@buyaplan.co.uk. Once again, we truly appreciate your feedback and the opportunity to improve our services. BuyAPlan Team
Posted 5 months ago
C
Verified Buyer
“Easy site to follow, accurate and colourful!”
Helpful Report
Posted 6 months ago
Dear Chris,Thank you so much for taking the time to give BuyAPlan a fantastic 5-star rating!
Posted 5 months ago
S
Verified Buyer
“Buy a plan is a very useful service, I find it easy to use and have always found everything I have been looking for.”
Helpful Report
Posted 6 months ago
Dear Steve,Thank you so much for your fantastic 5-star rating of BuyAPlan! We truly appreciate your kind words and are thrilled to hear that you find our service very useful and easy to use.
Posted 5 months ago
A
Verified Buyer
“Buyaplan is my go-to for my Planning maps at each size required. I do not need to look anywhere else. I can outline the site using the useful tools provided, or leave it for my own modification, as my project requires. Perfect for the job, I recommend BuyaPlan.”
Helpful Report
Posted 6 months ago
Dear Alison,Thank you so much for your amazing 5-star rating of BuyAPlan! We are thrilled to hear that BuyAPlan is your go-to for all your Planning maps, no matter the size required. We are glad that our useful tools have been helpful in outlining your site and allowing for modifications as per your project requirements.
Posted 6 months ago
Anonymous
Verified Buyer
“Initial service was excellent and simple, i.e. easy to locate and ease to order. However, the property I needed was incorrectly sized (by several meters). I was also hoping for the plan to be emailed directly to me as opposed to needing to download it. This is because I ordered it via my work laptop, and the download software was blocked.”
Helpful Report
Posted 6 months ago
Thank you so much for your review. If there's something wrong with the plan please get in touch with us at support@buyaplan.co.uk and we'll be happy to assist you.
Posted 6 months ago
R
Verified Buyer
“Simple software to use however the results when printing where not what I expected. I had marked one large area in red and a part of the area in blue unfortunately the red lines were not visible and I had to make corrections with a pen. Also the scale on the plan was very small image to the size of the plan.”
Helpful Report
Posted 6 months ago
Dear Raymonde thank you for the review and feedback. The plan should cover an entire sheet of A4 if printed at 100% size. The map portion however is only a portion of this otherwise the scale would not be correct. We also need to display copyright information, location and licence details. If you have encountered issues with the lines please get in touch with us at support@buyaplan.co.uk and we'll be happy to assist you.
Posted 6 months ago
M
Verified Buyer
“No main road names Could be anywhere Rejected by Local Authority!!!!!!!!!”
Helpful Report
Posted 6 months ago
Dear customer, thank you for your feedback. In some areas it may not be possible to fit on two street names due to the way the Ordnance Survey mapping has been created. This is particularly common in rural areas. Our plans (PDF version only) also show an OS grid reference (an easting and northing) which will help locate the planning office into the exact location thereby negating the need for street names. We recommend contacting your planning office to explain this as the alternative is to manually add a street name on after printing it out.
Posted 6 months ago
MR
Verified Buyer
“I use Buy a Plan because I’m a loyal customer, I used BaP many years ago now, it’s always straight forward, no fuss, and provides the planning drawings I need for applications. Keep up the good service ✅🎉😊”
Helpful Report
Posted 6 months ago
Dear customer, thank you so much for your fantastic 5-star rating of BuyAPlan!
Posted 6 months ago
J
Verified Buyer
“Very easy to access the location needed. The mark up tools were also simple to apply. Will use this service again”
Helpful Report
Posted 6 months ago
Thank you so much, Jeffrey, for your fantastic 5-star rating of BuyAPlan! We're thrilled to hear that you found our platform very easy to access and use.
Posted 6 months ago
S
Verified Buyer
“Excellent service. Great customer service when encountering problems.”
Helpful Report
Posted 6 months ago
Dear Stephen,Thank you so much for your glowing 5-star review of BuyAPlan! We greatly appreciate your feedback and are thrilled to hear that you have had an excellent experience with our service.
Posted 6 months ago
R
Verified Buyer
“Plans are good for building control and planning have used you for a long time all the best”
Helpful Report
Posted 7 months ago
Dear Raymond, Thank you so much for your outstanding 5-star rating! We greatly appreciate your unwavering support and loyalty to BuyAPlan. It's wonderful to hear that our plans have helped you over the years.
Posted 6 months ago
MR
Verified Buyer
“It was relatively easy to use your service, however it would have been better if i could have added more information with regard to the Project title and drawing reference details.”
Helpful Report
Posted 7 months ago
Dear customer, thank you so much for your 4-star rating of BuyAPlan. We truly value your feedback and appreciate your support. We are glad to hear that you found our service relatively easy to use. We are constantly working towards improving our platform to make it even more user-friendly and your feedback is valuable. You might be interested in our sister site www.mapserve.co.uk which is more suitable for professional users and it provides the features you requested. We hope this helps and thank you again for your valuable feedback.
Posted 7 months ago
R
Verified Buyer
“Rated 5 for ease of using needed extension plans. Unfortunately boundary markings are wrong but will contact Buy A Plan to hopeefully rectify.”
Helpful Report
Posted 7 months ago
Dear Ralph,Thank you so much for giving BuyAPlan a 5-star rating! We truly appreciate your support and are thrilled to hear that you found our service easy to use for obtaining the necessary extension plans. Please email us at support@buyaplan.co.uk and we'll do our best to assist you.
Posted 7 months ago
J
Verified Buyer
“Easy to use and buy”
Helpful Report
Posted 7 months ago
Dear JG,Thank you so much for taking the time to share your feedback and for giving BuyAPlan a 4-star rating. We greatly appreciate your support and loyalty as a valued customer.
Posted 7 months ago
A
Verified Buyer
“Easy proess. Quick delivery”
Helpful Report
Posted 7 months ago
Dear Amma,Thank you so much for giving BuyAPlan a 5-star rating! We are thrilled to hear that you had a great experience with us.
Posted 7 months ago
A
Verified Buyer
“Easy to use online”
Helpful Report
Posted 7 months ago
Dear Anthony,Thank you so much for your 5-star rating of BuyAPlan! We greatly appreciate your kind words and continuous support as a loyal customer.
Posted 7 months ago
BuyAPlan is rated 4.3 based on 2,272 reviews
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