BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,310 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Tell us how BuyAPlan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient and acurate”

Helpful Report

Posted 3 years ago

“Quick and easy to use”

Helpful Report

Posted 3 years ago

“Very helpful. J Hooper.”

Helpful Report

Posted 3 years ago

“Used BuyAPlan as I needed a plan to show my solicitors as a piece of land I own was trying to claim by someone else. The plan was clear, precise and easy to read.”

Helpful Report

Posted 3 years ago

“The plan was a waste of time reported this via email and no communication I've been legally robbed will be making sure I let people know via social media”

Helpful Report

Posted 3 years ago

I am sorry to hear about your experience with buyaplan. Could you please email us at support@buyaplan.co.uk with your issue and we'll do our best to help you with this? Thank you.

Posted 3 years ago

Dear customer, we have replied to your email on the 30th of September and then we did not get any communication back. It might have gone in your spam folder if you could please check? We are happy to assist you with your issue if you contact us. Kind regards,

Posted 3 years ago

“Always works first time.”

Helpful Report

Posted 3 years ago

“BuyAPlan is very simple to use, quick and efficient. It is an easy and inexpensive way to purchase a plan for a planning application.”

Helpful Report

Posted 3 years ago

“Easy to use but when printing out the plan, the map comes out rather small. Would have preferred an A4 size print rather than half A4.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us a review. The plan should cover an entire sheet of A4 if printed at 100% size. The map portion however is only a portion of this otherwise the scale would not be correct. We also need to display copyright information, location and licence details.

Posted 3 years ago

“Once I had mastered the site it was relatively easy to print off what I needed. This was for anLand”

Helpful Report

Posted 3 years ago

“This is really quick and easy to make a location and block plan for town planning and building regulation applications.”

Helpful Report

Posted 3 years ago

“The whole process is very straightforward, from entering an address, or Postcode, to final payment. Excellent service, highly recommended!!”

Helpful Report

Posted 3 years ago

“I bought a plan and wanted the red outline of my property but this did not appear when uploaded depsite asking for that so I had to outline it in pen and save and copy it which was time consuming. The only way of obtaining this was to buy another which I was not prepared to do so disppointed with the service and not clear instructions for this.”

Helpful Report

Posted 3 years ago

Dear Karen, please email us at support@buyaplan.co.uk with your issue and we'll do our best to assist you.

Posted 3 years ago

“Very easy to use, we buy all our plans from BuyAPlan, for all our planning permission applications for our clients.”

Helpful Report

Posted 3 years ago

“Very easy to use. Very helpful company”

Helpful Report

Posted 3 years ago

“Easy to use, could be improved by adding other 'draw' features such as line only rather than just closed shapes.”

Helpful Report

Posted 3 years ago

“Provided a solution very quickly...”

Helpful Report

Posted 3 years ago

“Would be good if when you buy a plan with red and blue line you also got a copy without the colours. Not sure I would use again.”

Helpful Report

Posted 3 years ago

Dear customer thank you for your feedback. What you mention here is not possible due to OS license restrictions and charges, unfortunately. All the best.

Posted 3 years ago

“Good site and easy to use. But the boundary marker tool is not very good. The line is very thin, and sometimes the line on the final plan is not quite where I place it using the tool. So I often print the plan myself and add my own red line. I use the site with some reluctance, as a 1:500 block plan often adds nothing at all to the substance of an application (e.g. where replacement windows in a listed building are proposed, and nothing else) and is just a bureaucratic pointless expense. But that's not your fault...”

Helpful Report

Posted 3 years ago

“We have given a 4 out of 5 as although the service does what we need, it could be more adaptable and user friendly. I would like to be able to print the area I need rather than a set area which is sometimes too small or too large for my needs, for example: requirement to show nearest A road. I also find it a touch expensive as a regular user, a members or loyalty rate would be appreciated.”