BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,274 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was good and very quick, the only draw back was the plan was slightly smaller than I expected. other than this it was fine and hoping the council will accept the reduced plan.”

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Posted 9 years ago

“Good service, fast and easy!”

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Posted 9 years ago

“Very straightforward and easy to use site. Excellent quality and instant delivery. I will use the site again... tomorrow !”

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Posted 9 years ago

“Would have been 5star Very Good as the process was pretty easy but getting the red line around the property I wanted needed 3 clicks and left a line across the front section of the property in an unwanted and potentially confusing position”

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Posted 9 years ago

“Excellent service and easy to use”

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Posted 9 years ago

“The service was easy to use and instant results I would recommend it.”

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Posted 9 years ago

“Easy site to use. Maps clear and instructions to personalise the maps also very easy. Would use again . thank you”

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Posted 9 years ago

“it was quick easy and precise unlike many web sites”

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Posted 9 years ago

“Obviously this is just another of those companies who pay for the rights to access OS maps and I have found all the prices are similar and you get the same plan from all of them. It would help if they actually added some features of their own such as which way is North, a basic requirement for planning but still something you have to add yourself. I did think it was expensive for what you get especially when you then have to draw in may items yourself, they are certainly not planning standard maps.”

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Posted 9 years ago

“Easy to do, great instructions and payment method. Would be more transparent if vat was included in price at outset.”

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Posted 9 years ago

“Helpful staff who answered my query proptly by email. Site is easy to navigate and tools are easy to use.”

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Posted 9 years ago

“Image (b&w, 1:400) resolution wasn't very good and quite expensive”

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Posted 9 years ago

“Took several attempts to get the order dome. It then didn't come so had to find number with extreme difficulty as it isn't on the contacts list (phoned the OS and got it from them and complained to them). After speaking to you on phone the map turned up. Half a day wasted. It could be my general incompetence at ordering on line but I don't think that was the cause. When I did get the map there isn't a cross referencing scale bar to check the exact scale e.g to check the 1 to 1250 specified by councils. The writing on the sheet stating 'buy a plan' was annoying. People who know what they are doing could remove it but others perhaps not. Thank you. Julian Clokie phone number 07872 306938”

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Posted 9 years ago

“To obtain a site plan as required by the local authority in a few minutes was excellent”

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Posted 9 years ago

“Easy painless process which we have used several times before for putting together Site Location Plans! One request - would be possible to add a further colour to the 'Palette' for drawing an outline as the Environment Agency unlike the planners require the outline of a site location plan to be in green!”

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Posted 9 years ago

“Very quick to access site and find right maps. One problem common to all sites relates to applying project specific information to the plan prior to buying, this could be more sensitive and less limited allowing more detail.”

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Posted 9 years ago

“The system was very quick and easy to use and the product was of high quality standard. The red and blue outline facility was also very helpful and easy to use.”

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Posted 9 years ago

“Plan was easy to obtain, only thing was I got an e-mail the following day saying that I needed to pay and then I could download the plan, I had paid the day before and already had the plan.”

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Posted 9 years ago

“Straightforward and easy to use. I would recommend it. The price is reasonable.”

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Posted 9 years ago

“1) Simple to use; 2) when using the red line option to outline the property it put the boundary on the inside elevation of the building which sits on the boundary, rather than on its outside, necessitating a manual adjustment on a hardcopy which then had to be re-scanned for submission with the planning application; 3) at £13 it's quite pricey for what you get, when you consider you can buy an OS map for £9.”

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Posted 9 years ago

BuyAPlan is rated 4.3 based on 2,274 reviews