BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,310 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well explained..easy to use…I’m sure I’ll be back….😉👍🏼”

Helpful Report

Posted 2 years ago

Thank you Nigel, we are pleased to hear you are happy with our website.

Posted 2 years ago

“Does what it says on the tin, uncomplicated and cost-effective.”

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Posted 2 years ago

Thank you for the 5 stars John, it's much appreciated!

Posted 2 years ago

“Plan was clear and accurate, we could change the sizing which was helpful and it was reasonably priced. Many thanks!”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words we appreciate your feedback.

Posted 2 years ago

“Quick, easy and simple to use.”

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Posted 2 years ago

Thank you for the 5 stars!

Posted 2 years ago

“I needed an O.S. MasterMap for the surrounding area of my house to email to a third party. I'd looked at a couple of the companies selling these, and BuyAPlan's site seemed by far the most intuitive as far as ordering what I wanted was concerned. Customer Service was very helpful with an enquiry I had too. I ordered and downloaded two maps. Very pleased with them.”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words we try to provide the best customer service possible! Thank you for the 5 stars!

Posted 2 years ago

“An easy way to see before you buy. Excellent service”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words Sophia!

Posted 2 years ago

“Easy to use. Had to get a plan for council's Planning Department and it fitted the bill.”

Helpful Report

Posted 2 years ago

Thank you for the 5 stars David! We really appreciate it.

Posted 2 years ago

“Easy to find my plot and centre exactly where I wanted it. Good price. Instant delivery.”

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Posted 2 years ago

Thank you for your feedback and honest review John! We really appreciate the 5 stars!

Posted 2 years ago

“I had a problem with opening a dxf format plan that I purchased, but Stefani Mavrou was extremely helpful and provided me with an alternative file in dwg format which worked perfectly. I would therefore give Stefani ten out of five if I could, and look forward to the dxf export issue being resolved so I can order in this format in future.”

Helpful Report

Posted 2 years ago

Dear Daniel thank you for your great review! We really try to provide the best customer service possible.

Posted 2 years ago

“I always use these guys. Easy to find what you want and to mark it up.”

Helpful Report

Posted 2 years ago

Thank you for this great review Geoff, it's much appreciated!

Posted 2 years ago

“This is a no-fuss service to obtain OS based location Plans and Site plans with a user friendly software.”

Helpful Report

Posted 2 years ago

Thank you for your great feedback and excellent review! We really appreciate it.

Posted 2 years ago

“fine and efficient service my big problem is about being to amend the red/blue lines after I have purchased the plan.”

Helpful Report

Posted 2 years ago

Thank you for your review Bob! Unfortunately the plans cannot be amended after purchase as they have already been generated. If you have an issue with a plan you bought please send us an email at support@buyaplan.co.uk and we'll do our best to assist you.

Posted 2 years ago

“Excellent service that is both prompt and great value. Many thanks.”

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Posted 2 years ago

Thank you very much for this excellent review John and for being a loyal customer!

Posted 2 years ago

“Easy, quick and straightforward!”

Helpful Report

Posted 2 years ago

Dear Rebecca thank you for this 5 star review and your business!

Posted 2 years ago

“Great service and easy to use”

Helpful Report

Posted 2 years ago

Dear Dawn, thank you for your 5 star review!

Posted 2 years ago

“I had to hunt for this. It would be better if the planning / water companies had this link on their website to make it friendlier for individuals / residents.”

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Posted 2 years ago

Thank you for taking the time to provide a review for us we really appreciate it.

Posted 2 years ago

“Efficient service. Good website - easy to navigate. Abit expensive.”

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Posted 2 years ago

Thank you for your review. We try to stay as competitive as possible with our prices while still providing the best service available. We really appreciate your feedback!

Posted 2 years ago

“It does what it says on the tin!… keep up the good work!”

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Posted 2 years ago

Thank you for this great review James!

Posted 2 years ago

“We were asked to provide a 1:1250 for a pre planning application. We had no idea of where we could find such a thing. I googled "how can I get a scale plan of a property. The site came up, clearly stating it's purpose. I am not very good with I,T but found this site very user friendly. It gave clear instructions of the process and also gave a video to watch. I selected the scale map I requested, viewed it to make sure it was right, then paid. The map was supplied in a PDF file that I could then print for myself and also attach to my planning application.”

Helpful Report

Posted 2 years ago

Dear Alison this is great feedback and thank you very much for taking the time to provide this excellent review! We really appreciate it!

Posted 2 years ago

“Always good service with no hassle”

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Posted 2 years ago

Thank you for your trust and this great review!

Posted 2 years ago

BuyAPlan is rated 4.3 based on 2,310 reviews