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PartsGateway Ltd Reviews

4.6 Rating 10,303 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,303 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Aidan
Verified Buyer
“Yep all good”
Helpful Report
Posted 3 years ago
Inga
Verified Buyer
“Hi, I have written a review already. But I can repeat. The item come very dirty, I have to wash it with soap and brush of all build up dirt. Other wise it is fit.”
Helpful Report
Posted 3 years ago
Sharon
Verified Buyer
“Received my part for my very quick, I havnt yet got it fitted, so hopefully it will be OK, item was as described”
Helpful Report
Posted 3 years ago
Michael
Verified Buyer
“Quick efficient service at a good price”
Helpful Report
Posted 3 years ago
David
Verified Buyer
“New part at reasonable price, ordered friday arrived Saturday afternoon. Good service.”
Helpful Report
Posted 3 years ago
John Owen
Verified Buyer
“Got the part required.Good service.Reasonable price.Wing in good condition and the right colour.Thank you.”
Helpful Report
Posted 3 years ago
Carla Holmes
Verified Buyer
“I got the part I was after at a very cheap price Excellent idea for a company couldn’t be happier with my purchase Will definitely recommend and use again Thank you !”
Helpful Report
Posted 3 years ago
Chris Northover
Verified Buyer
“I am very happy with the service from yourselves, the part I needed was supplied very quickly at a great price”
Helpful Report
Posted 3 years ago
Alistair
Verified Buyer
“Brilliant service . Good to recycle car parts and saves a fortune on main stealer prices !!😀”
Helpful Report
Posted 3 years ago
John
Verified Buyer
“Parts Gateway seemed to be a useful method of finding & getting the part I needed. Slightly disappointing was only getting 2 quotes. I went for the more expensive one as they could deliver 2 days earlier (the same pattern part) and time was a factor. But in the end they did not deliver any sooner than the cheaper option so - the jury is still out over whether the sevice is any good. This is not Parts Gateway's fault but that of the suppliers of the part. If all the suppliers on the Parts Gateway system don't honour their delivery promises then the service is questionable.”
Helpful Report
Posted 3 years ago
Khalid Iqbal
Verified Buyer
“Very good service, very very helpful, thanks”
Helpful Report
Posted 3 years ago
Roy
Verified Buyer
“Got a price for my part within minutes. Did the deal over the internet and the item was with me 3 days later in perfect, clean condition. Cannot ask for more.”
Helpful Report
Posted 3 years ago
Julie
Verified Buyer
“Thank you for quick service. Part is now fitted and working perfectly so up and running”
Helpful Report
Posted 3 years ago
Richard
Verified Buyer
“Very good fast service provided top class part recieved will use again well pleased”
Helpful Report
Posted 3 years ago
Harold
Verified Buyer
“The door mirror is good thanks for your prompt service”
Helpful Report
Posted 3 years ago
Michael
Verified Buyer
“Very helpful customer service good value for money and very good quality parts highly recommended A1”
Helpful Report
Posted 3 years ago
Colin
Verified Buyer
“Excellent service. Got just what I needed very quickly”
Helpful Report
Posted 3 years ago
Rodney Clive
Verified Buyer
“All expectations regarding purchase and delivery have been met. The crucial test will be the installation which is due on Friday. If successful, I shall be all praise! Time will tell.”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Professional & Nowledge of Spares for X Type Jaguar Ect Very Well Wrapped And Protected For Deilivery, which was Quick, The Headlamp Cluster Arriving by Different Post. I Have since ordered Chrome Strips For Bumper. And am Now Waiting Delivery, All Parts Wing/ Front Bumper Headlight/ Chrome Strips Were Resonable Prices Thank You R Waring ST Helens Lancashire”
Helpful Report
Posted 3 years ago
DAVD BRETHERICK
Verified Buyer
“Excellent service Items packed with great care and delivered promptly”
Helpful Report
Posted 3 years ago
PartsGateway Ltd is rated 4.6 based on 10,303 reviews
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