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PartsGateway Ltd Reviews

4.6 Rating 10,300 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,300 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Amanda
Verified Buyer
“Part not great, rust on wing. No point sending back, return cost would be to much money. Wish I tried local”
Helpful Report
Posted 2 years ago
Mr John Steed
Verified Buyer
“Correct part, super fast delivery šŸ‘”
Helpful Report
Posted 2 years ago
Phillip
Verified Buyer
“Quotes came back very quickly with a good choice of offers. Delivery by the supplier was on time. Very easy site to use. Would recommend to anyone.”
Helpful Report
Posted 2 years ago
Alec
Verified Buyer
“Excellent speed service, saves ordering the wrong part for your vehicle as well. Recommended.”
Helpful Report
Posted 2 years ago
Lorraine
Verified Buyer
“Part requested was shown to be available and once ordered it was delivered quickly. Pleased with the service and the condition of the part.”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Great service, rapid delivery, excellent prices. Would not hesitate to use again for.”
Helpful Report
Posted 2 years ago
Helen Holroyd
Verified Buyer
“Brilliant service expertly packaged and the window was a perfect fit, so very please”
Helpful Report
Posted 2 years ago
Dean
Verified Buyer
“great service and professional company use again no doughts”
Helpful Report
Posted 2 years ago
Bob
Verified Buyer
“Excellent service, my only issue was still being quoted the wrong part even after adding part picture with inquiry”
Helpful Report
Posted 2 years ago
Jeremy
Verified Buyer
“Excellent service, very good price and product arrived promptly”
Helpful Report
Posted 2 years ago
Andrew
Verified Buyer
“Arrived very quickly packaged very very well The part was a perfect fit not in the best condition Will use again in future”
Helpful Report
Posted 2 years ago
Dewi Smith
Verified Buyer
“No problems here, happy to recommend and use again”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Iā€™m used this website a couple of times now and I have NOT experienced any issues what so ever everything was plain sailing and I have been suggesting people to visit here if they need things”
Helpful Report
Posted 2 years ago
Mark Eades
Verified Buyer
“Excellent service part arrived next day”
Helpful Report
Posted 2 years ago
Sidi M
Verified Buyer
“I bought turbocharger, it is not good at all what you send and I lost my money. Iam very sorry about that if your selling this spate parts.”
Helpful Report
Posted 2 years ago
Kevan
Verified Buyer
“After some initial confusion on my part the light cover arrived after a few days it was very well packaged and has now been fitted to my car and is working perfectly. I would have no hesitation in using them again.”
Helpful Report
Posted 2 years ago
Kevin
Verified Buyer
“great site, have used parts gateway in the past and will do again”
Helpful Report
Posted 2 years ago
Keefan
Verified Buyer
“Good quality product and 100% match to my car and also speedy fast delivery would defo recommend . Great service 10/10”
Helpful Report
Posted 2 years ago
Tal Trans
Verified Buyer
“Very good service .”
Helpful Report
Posted 2 years ago
Mike
Verified Buyer
“Wrong part delivered. Silverlake collected wrong part. Still waiting for a refund”
Helpful Report
Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,300 reviews
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