PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,299 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Needed my car on the road asap not all parts arrived at the same time holding up my garage appointment so had but parts from somewhere else returns department was rude saying the parts had been sent separately so damage could be done the parts was metal and rubber no reason why they couldn’t have been sent with the fuel injector when asked if I could send the parts back I was told because I didn’t wait for the parts to come they would deduct 10% off what I’d paid and pay return postage really bad service I would never use again”

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Posted 11 months ago

“Excellent service and part”

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Posted 11 months ago

“Easy to list part enquiry, prompt responses from suppliers of required used part. Excellent service from chosen supplier”

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Posted 11 months ago

“Parts still not here, was assured 1-2 days delivery.”

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Posted 11 months ago

“Super easy to use and great deals. The only thing I didnt like is a hidden cost. Should be clearly marked on page not only when trying to pay”

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Posted 11 months ago

“Easy to use, good communication. Found the part I needed that I hadn't been able to find anywhere else. Would recommend highly.”

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Posted 11 months ago

“Very poor service paid for part gat 2 different track numbers Ignore my messages had to go to PayPal for a refund He would not pay the refund so PayPal had to pay me it is a scan”

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Posted 11 months ago

“Part was were here in good time”

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Posted 11 months ago

“Part was found for me at a reasonable price. I bought the car door handle and it has been fittted. All satisfactory. Thank you.”

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Posted 11 months ago

“I wanted a headlight for a corsa and found 2 matches. I ordered from one supplier who told me that they didn't after all have the headlight required. So I ordered from the second supplier who sent me the wrong part. I've had to waste Time and postage sending it back.”

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Posted 11 months ago

“Quick to find breaker for alloy wheel, but although you requested alloy , the quote given was for steel rims.As it turned out not one of you dealers hoad the alloy wheel that was required, so I ended buying a full set of steel wheels.”

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Posted 11 months ago

“Part was sourced very quickly and delivered by courier the next day.”

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Posted 11 months ago

“The parts work and the delivery was good. Can't complain. Actually wish I bit the bullet and bought from here 1st as it would have saved me buying the £24 bos lock I got from eBay which broke in a week. and costing me £180 fitting.”

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Posted 11 months ago

“Really pleased with service ordered door mirror, arrived in 2 days well packaged”

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Posted 11 months ago

“Great! All went well,and the lads from the supplier sorted a small problem over the phone.”

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Posted 11 months ago

“Got the part I needed at a great price, packed well and delivered on time, I'll definitely use parts gateway again.”

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Posted 1 year ago

“Arrived super quickly and great communication”

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Posted 1 year ago

“I had to find a second-hand headlight for my son's ancient Peugot. The site was very easy to use and I had several offers which were cheaper than eBay and with better redress if there was a problem. I will use this site again and would definitely recommend.”

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Posted 1 year ago

“I went online to look for replacement part for my van . Parts gateway came up I put in for a request and by end of the day I had a quote. I’m so pleased with this site . I will use you again.”

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Posted 1 year ago

“Used this before and will continue, very pleased”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,299 reviews