PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“I've just used your service for the first time, such a quick and easy system, will definitely use again.”

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Posted 2 years ago

“The part arrived with much excitement I went out to the car to change the part over to the one I ordered and it didn't work and it's the same part light comes on and makes a sound and that's it just won't put the window up or down”

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Posted 2 years ago

“Received thanks”

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Posted 2 years ago

“Advised the item was posted Friday 2-3 working days delivery,after no delivery, I asked for tracking only to find it was not posted till Tuesday, It's now the following Friday afternoon with still no delivery. So I don't even have the item yet so that's another review if/when it arrives.”

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Posted 2 years ago

“Pleased with overall service and price thank you so much 😊”

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Posted 2 years ago

“great service very punctual”

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Posted 2 years ago

“Good service from them, Apc delivery let them down”

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Posted 2 years ago

“Good service fast delivery”

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Posted 2 years ago

“Great, good quotes, reliable sellers, definitely my hub for parts!”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“Well packet”

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Posted 2 years ago

“We never received the item even though it said delivered on the tracking Still no refund, I can't recommend”

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Posted 2 years ago

“I got exactly what I needed and quickly. Thank you.”

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Posted 2 years ago

“Speedy delivery, part fitted and working”

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Posted 2 years ago

“After struggling to find an obsolete window for my treasured Volvo V40, I came across PartsGateway. I found the site easy to use, and I received a quote from Volvo Saab Breakers within minutes. I contacted them to confirm the sale, and collected the part within days. All round excellent service.”

PartsGateway Ltd 5 star review on 27th May 2022

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Posted 2 years ago

“It came as they said it would. The part was in good condition and I just put it on was a good part thank you again. john”

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Posted 2 years ago

“Great place to get parts for my van, will 100% use again. Very cheap and friendly/ helpful staff and very quick delivery , item was more than well packed. Only downside was DHL delivery firm they use who were a nightmare to deal with to get my parcel . Took 2 weeks to eventually get my parcel . PartsGateway were brilliant about it and helpful as not their fault.”

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Posted 2 years ago

“Very helpful. Good communication. Happy with the gearbox supplied. Delivered straight to my local garage”

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Posted 2 years ago

“I received a brilliant service”

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Posted 2 years ago

“Excellent service would definitely use again thanx again”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews