PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,301 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“The service I received was Fantastic !!”

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Posted 3 years ago

“Excellent service, no issues with delivery & item was in very good condition.”

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Posted 3 years ago

“l was a bit nervous about ordering on line ...as l.m not really Internet friendly .but ordering the spare part for my car was very easy ..just clicked on the site .typed in what l needed ..and parts gateway found the part l needed. Simple.. if l can do it anyone can. l.n 74 and not sure what k was doing.. so a big Thank you.”

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Posted 3 years ago

“The supplier was put in contact with my garage and my mechanic was assured the complete mechanism was included in my door loch. The received item is the motor and cable but dose not include the part to. Link it to a door handle, The part specifically described in the search and again verified with the supplier by my mechanic. . I now need instructions on how to get my money back and how an item should be returned. I will then start again looking for the part I need. The supplier obviously has the correct vehicle so should be able to supply the part linking the door handle to the cables to release the door .”

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Posted 3 years ago

“Brilliant from ordering to receiving the part will definitely use again.”

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Posted 3 years ago

“Great service. Saved us ££££s”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very helpful and efficient. The only difficulty is that they don't take credit cards, so it is debit cards which is harder to trust when you don't know the company.”

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Posted 3 years ago

“Ordered a new wing mirror for my van and received it 2 days later brilliant service and a great price highly recommended”

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Posted 3 years ago

“Brilliant service fast delivery”

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Posted 3 years ago

“parts gateway is great i got a quick response and plenty offers. so thanks alot”

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Posted 3 years ago

“Saved a fortune, good service. What's not to like.”

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Posted 3 years ago

“A very easy to use site which has always provided me with reputable car breakers, who have invariably given me a service that has been excellent.”

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Posted 3 years ago

“Very easy/quick enquiry site to use - would definitely use again.”

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Posted 3 years ago

“as described arrived safe pretty fast delivery great service easy to work with”

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Posted 3 years ago

“Citreon c3 drivers regulator/motor supplied , well wrapped , arrived quickly , correct part , fitted , works , fantastic,thank you”

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Posted 3 years ago

“Wish I'd found this online seller ages ago! I've been using eBay for years and after getting ripped off by a retailer from China I decided to Google spare parts in the UK. PartsGateway gave me an instant quotes on a rear light, which some were cheaper than eBay! The rear light arrived promptly and the seller communicated through out the whole process. The product was good quality and fitted perfectly. I will be using this service again. Thank you.”

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Posted 3 years ago

“What an excellent idea - I tried several breakers in my local area but was unable to source the part that I required. Five minutes on PartsGateway and I had five options at my disposal - all reasonably priced and, the breaker I went with, delivered within three days.”

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Posted 3 years ago

“Part arrived as expected”

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Posted 3 years ago

“I had a response within 10 minutes of m placing my enquiry, after selecting from the list of suppliers it took minutes to complete the order and only a few days for it to arrive. The service is very good and easy to complete the on-line order”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,301 reviews