PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“All went great and very efficient. Right part arrived safely. I didn't receive tracking number but I was updated through email, and also they were very kind on the phone and could update me. Also, I didn't have to deal with the part exchange which made it way easier and quicker for me, which was essential. I am satisfied, and warmly recommend them.”

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Posted 1 year ago

“Excellent helped with query on payment no probs thank you”

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Posted 1 year ago

“Delivery was on time and part was as described in ver good condition Order placed was easy All on all very satisfied definitely recommended”

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Posted 1 year ago

“Great service! Managed to obtain a headlight unit I couldn’t get anywhere else as the manufacturer is on back order at the moment. Real life saver and meant I got my car back on the road.”

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Posted 1 year ago

“Great service quick delivery”

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Posted 1 year ago

“PartsGateway really delivered. I needed an offside rear lamp cluster for a Nissan Note. They had one, it was despatched as soon as I ordered it and it arrived intact in pristine condition in no more than two or three days. Excellent service”

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Posted 1 year ago

“Helpful staff on the 'phone & the part turned up promptly & has now been successfully fitted...... All good!”

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Posted 1 year ago

“Good price, quick despatch. Good quality part. Would recommend Parts Gateway.”

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Posted 1 year ago

“Great service part fitted great will use again Ty”

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Posted 1 year ago

“Arrived promptly and works fine when fitted to the car. All good.”

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Posted 1 year ago

“Excellent and speedy service, will definitely use again”

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Posted 1 year ago

“Prompt efficient service.”

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Posted 1 year ago

“Brought a parcel shelf, it was dispatched in the time stated. Arrived earlier than expected and a perfect fit. Cannot fault the service and quality”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Item was described and delivered promptly, i would buy from this supplier again”

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Posted 1 year ago

“The part was as ordered but the postage was slow which led to problems .”

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Posted 1 year ago

“slight hiccup sorted fast.”

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Posted 1 year ago

“Bit of difficulty getting an answer to the request to check compatibility. Gave up and ordered it anyway. Arrived quickly. The part was good and fitted, so happy with it.”

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Posted 1 year ago

“Spot on thankyou fits perfectly, good communication. Arrived on time.”

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Posted 1 year ago

“I would definitely use them again, I was able to get the part I needed within a couple of days.”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews