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PartsGateway Ltd Reviews

4.6 Rating 10,302 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,302 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Marius
Verified Buyer
“everything really liked sent very fast I'm happy”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“quick, easy and convenient definitely recommend to others .”
Helpful Report
Posted 3 years ago
Dan Latimer
Verified Buyer
“Easy to use and find a competitive price”
Helpful Report
Posted 3 years ago
Mrs M
Verified Buyer
“The site was easy to use. I got a couple of suggestions followed by a few quotes. I was able to order the part required and received it in 2 days. Very happy with service and will use again.Highly recommend.”
Helpful Report
Posted 3 years ago
Dr Leslie
Verified Buyer
“Great service with multiple choices of parts suppliers. Highly recommended.”
Helpful Report
Posted 3 years ago
Colin
Verified Buyer
“Absolutely brilliant service. Found what I wanted and was delivered the next day.”
Helpful Report
Posted 3 years ago
John
Verified Buyer
“Don't put company's on your system that don't do what Thay advertise next day delivery isn't Eleven days is it”
Helpful Report
Posted 3 years ago
Chris
Verified Buyer
“Part arrived very promptly and appears to be in good order. Haven’t got it into the vehicle yet so can’t say if it works but was assured it’s the right one. Good experience overall and would recommend the Seller and PartsGateway. Lewis the delivery driver was brilliant too. Thanks guys.”
Helpful Report
Posted 3 years ago
Adam
Verified Buyer
“Was big mistake to buy throw this website”
Helpful Report
Posted 3 years ago
Shirley
Verified Buyer
“Very helpful delivery was quick and spare part was of very good condition couldn’t ask for more”
Helpful Report
Posted 3 years ago
Marie Elizabeth
Verified Buyer
“Excellent service, very impressive”
Helpful Report
Posted 3 years ago
Robert
Verified Buyer
“Very good service would definitely use this company for parts again”
Helpful Report
Posted 3 years ago
Gunja
Verified Buyer
“An excellent service - ordered a second hand seat belt for my car which arrived next day with perfect condition. Highly recommended.”
Helpful Report
Posted 3 years ago
Colin
Verified Buyer
“Part arrived and was as described. Worked immediately once fitted.”
Helpful Report
Posted 3 years ago
David Hickey
Verified Buyer
“Thank you”
Helpful Report
Posted 3 years ago
Neil
Verified Buyer
“Very pleased with everything, and great communications with everything,”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Good service”
Helpful Report
Posted 3 years ago
Carrie
Verified Buyer
“next day delivery diddnt happen it took almost a week to arrive”
Helpful Report
Posted 3 years ago
Zouhair Salem
Verified Buyer
“The people i spoke with very polite very helpful extent customer service”
Helpful Report
Posted 3 years ago
Robert Waters
Verified Buyer
“Hard to contact”
Helpful Report
Posted 3 years ago
PartsGateway Ltd is rated 4.6 based on 10,302 reviews
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