PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,299 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Whole process was smooth. Easy to navigate website. Good responses. Parts as advertised and delivered quickly. Couldn't fault it. Many thanks”

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Posted 10 months ago

“Mirror arrived when promised, well packed and has now been filled. Very happy.”

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Posted 10 months ago

“I found it difficult to order my item. When I entered the details a different options of the urn came up and I had to scroll a lot to get to my one. The system was slow, so when I was trying to enter all details it took so long I thought it had crash several times I actually rung the supplier to explain. Whilst I was talking to him the site and the correct page appeared and I was able to order, this part was easy. I received a lot of messages from other suppliers offering me the item , I’m clicked to the page to stop the request but it didn’t work I am aware this could all be me BUT as a customer I wasn’t able to navigate easily around the website. Hope this helps anyway The delivery was very quick and it was the correct item Thank you”

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Posted 10 months ago

“Part arrived on time, packaged well, and was exactly as advertised,”

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Posted 10 months ago

“very good service, good price and the part worked fine will use them again. cheers guys keep the good work”

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Posted 10 months ago

“Good secure and fast”

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Posted 10 months ago

“Brilliant service. Component received next day in terrific condition. Absolutely delighted.”

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Posted 10 months ago

“The process of ordering the part I needed was really straightforward and the part arrived quickly. Happy to report that it was the correct one and is working fine.”

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Posted 10 months ago

“Good coverage of breakers throughout the country. Fast response from a couple within 30mins”

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Posted 10 months ago

“Always great service”

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Posted 10 months ago

“Arrived earlier tnan expected, part as described and in good condition.”

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Posted 10 months ago

“Delivered promptly and as expected. Recommended.”

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Posted 10 months ago

“Pleased with the no hassle service. Fast, well packaged delivery and part as described, would recommend”

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Posted 10 months ago

“Parts were easy to find and quickly dispatched, arrived safely and now my car looks as good as new!”

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Posted 10 months ago

“Excellent service - product and described and swiftly dispatched. Highly recommended.”

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Posted 10 months ago

“One of the companies that u deal with tried to rip me off buy showing a photo of postage package sent two weeks pass no item ,company said had been sent, on checking parcel force item was never posted ( fraud comes to mind)”

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Posted 10 months ago

“very good arrived within two days”

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Posted 10 months ago

“Clear product description, easy to find the right part, item dispatched immeadiatly and the item was very well wrapped and protected. Item in good condition and as described.”

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Posted 10 months ago

“I found using PartsGateway easy and very helpful, I now have the required item at a very reasonable price,thank you.”

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Posted 10 months ago

“Unfortunately the wrong part was supplied. We ordered and paid for power steering pump, but received a power steering column.”

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Posted 10 months ago

PartsGateway Ltd is rated 4.6 based on 10,299 reviews