PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Good choice of parts offered at assorted prices. Not all relevant, but managed to pick out what I required. Delivered in good time and condition.”

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Posted 2 years ago

“Quick sourcing required part and Quick posting, very satisfied with service and will use again and will recommend.”

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Posted 2 years ago

“Good and quick”

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Posted 2 years ago

“Good communication, good delivery time and most of all good condition parts that works”

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Posted 2 years ago

“The part I ordered arrived in double-quick time, and was the right part for the right model of car. Great service. Thanks”

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Posted 2 years ago

“The part its self was great but delivery wasn't so great. The part was delivered by parcel force with no tracking number so I was unaware of delivery and missed the first delivery and then had to wait all weekend for redelivery Monday to not have a tracking number I couldn't check delivery times. When ordered we should be given details on delivery”

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Posted 2 years ago

“I ordered a part with full description and did a follow on call to accertain that my request was received appropriately yet I was sent the wrong part that doesn't meet the speciation I have since called the supplier who says he will get back to me up till now am still waiting. I have missed my NCT which is the equivalent of the MOT in the UK now I have to pay for cancellation. All am hoping for now is to get a full refund so I can order else where in Ireland due to time lag. Really dissatisfied with this organisation.”

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Posted 2 years ago

“Excellent service no problems and fast delivery 👏👏👏”

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Posted 2 years ago

“Excellent all round service quick, good price and delivery, all you want when buying parts”

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Posted 2 years ago

“Really good experience and easy to use, will use again.”

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Posted 2 years ago

“Parts listed and one quote received within three days ... parts verified as correct part number and duly bought and swiftly delivered by the dealer. Now on the car and working.”

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Posted 2 years ago

“It’s okay I suppose took five days to arrive though so car was off the road for this period of time could’ve been sent within three days but obviously couldn’t be bothered”

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Posted 2 years ago

“Part arrived quickly,clean and looks good”

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Posted 2 years ago

“quick fast service.very helpful and good value. plenty of options and keeps you up to date.”

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Posted 2 years ago

“Excellent service super fast delivery. Will reccomend. Cheers”

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Posted 2 years ago

“Great service and price, quick delivery as well”

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Posted 2 years ago

“the person who delt with my enquiry was very efficient and polite”

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Posted 2 years ago

“Great service and item as described. Brilliant value for money”

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Posted 2 years ago

“Having been sold the wrong part from ebay seller I purchased wing mirror cover from you. good price and arrived in rwo days. thanks”

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Posted 2 years ago

“Swift response and delivery, I'd recommend them to anyone.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews