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PartsGateway Ltd Reviews

4.6 Rating 10,297 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,297 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Cindy
Verified Buyer
“Found the part I needed for me and all dealt with very efficiently even down to delivery of the item”
Helpful Report
Posted 5 months ago
Robert
Verified Buyer
“I've used the service twice in the last 6 weeks to source 2 car parts. The service is superb at searching and putting you in contact with breakers yards. The breakers in both instances have been first class in their service supplying me with the two requested parts. I will be using PartsGateway again and have already started referring them to collegaues. Thank you.”
Helpful Report
Posted 5 months ago
Stephen
Verified Buyer
“top class helpful service cheers steve”
Helpful Report
Posted 5 months ago
Andrew
Verified Buyer
“Great response and great prices would have given 5 stars but the mirror came dirty and wet so needed a good clean”
Helpful Report
Posted 5 months ago
Pierre Eric
Verified Buyer
“Numerous replies from various breakers Eventually bought the part I wanted from MJM breakers and everything seems to be working as it should.( Bought a mass air filter for a Sorento)”
Helpful Report
Posted 5 months ago
Speedwell
Verified Buyer
“I received my wiper and arm but there was no wiper balde locker. Otherwise, good”
Helpful Report
Posted 5 months ago
Andrew Yates
Verified Buyer
“Perfect match. Great service and next day delivery. Excellent.”
Helpful Report
Posted 5 months ago
Colin
Verified Buyer
“Simple to use and Found a great price”
Helpful Report
Posted 5 months ago
Robert John
Verified Buyer
“Hi Guys I've already done it Please stop sending emails Regards Bob”
Helpful Report
Posted 5 months ago
Bankfoot Auto
Verified Buyer
“Great system and service. Input what I wanted on a Friday evening and by Monday morning I’d ordered and had delivered the part I needed. Would highly recommend the service.”
Helpful Report
Posted 5 months ago
Janie
Verified Buyer
“Great service, quick easy to use”
Helpful Report
Posted 5 months ago
Gordon
Verified Buyer
“Got the part you sent me, but it was the rog part iwontt the lens cluster on the left side wing, not the tallga. left and side,will send you back part.”
Helpful Report
Posted 5 months ago
Mr
Verified Buyer
“Great help with finding a part for my car. Was easy to use site. Light unit for my car was found and email from that company came quickly telling me they had the item l needed and was able to order it. Received within a couple of days.”
Helpful Report
Posted 5 months ago
Timothy
Verified Buyer
“Not as well as in the past as the item that you sent did not fit my car despite being assured in a phone call that it did. It has now been returned and, hopefully, my money will be returned.”
Helpful Report
Posted 5 months ago
Mr
Verified Buyer
“Great prices and the best customer service!!!!”
Helpful Report
Posted 5 months ago
Gunther
Verified Buyer
“Canny bit of kit.....local garage ins stalled it ....works grand......”
Helpful Report
Posted 5 months ago
Christopher
Verified Buyer
“Website very easy to use. I recived seven offers of the relevant part within about 2 hours. All reasonably priced and with clear dleivery terms. The breaker that I selecetd delivered the correct part within 3 working days. It arrived well-packaged and in good condition.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Received the package”
Helpful Report
Posted 5 months ago
Mr
Verified Buyer
“Very easy to use very clever way to buy parts for my car up to now delivered on time so i am very pleased with you”
Helpful Report
Posted 5 months ago
Russell Cook
Verified Buyer
“Helpful and communicative also right part delivered”
Helpful Report
Posted 5 months ago
PartsGateway Ltd is rated 4.6 based on 10,297 reviews
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