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PartsGateway Ltd Reviews

4.6 Rating 10,257 Reviews
92 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,257 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Jacqueline
Verified Buyer
“Quick no fuss delivery, offered me further parts. Friendly and helpful”
Helpful Report
Posted 4 months ago
Jaki Bassett
Verified Buyer
“Received parcel shelf for Picanto 2012, was more than happy with purchase, excellent condition and really great price.. will definitely shop again 😊”
Helpful Report
Posted 4 months ago
Nigel-jamie Matthews
Verified Buyer
“I have been searching for ever looking for the part within 24 hours not only did you find the part it was very reasonable price it cam from Scotland to Somerset in two days payment was!quick and simple awesome job will definitely use and tell people about your services thanks again”
Helpful Report
Posted 4 months ago
Mr
Verified Buyer
“Very happy with the indicator stalk. Arrived within a few days of ordering. I have had it fitted and works perfectly.”
Helpful Report
Posted 4 months ago
Sarah
Verified Buyer
“Easy to use and I found what I needed.”
Helpful Report
Posted 4 months ago
Nicholas
Verified Buyer
“Straightforward process for used parts search . Comprehensive webpage for all information to ensure good match and purchase ,communication process was good. I have used them before and would again 👍”
Helpful Report
Posted 5 months ago
Tim
Verified Buyer
“got the parts i wanted, very easy to use”
Helpful Report
Posted 5 months ago
Nick Birch
Verified Buyer
“Very helpful,even got phone call with advice”
Helpful Report
Posted 5 months ago
Sasha
Verified Buyer
“Great service. Was sceptical at first but PartsGateway were able to source a vendor fittig my requirements. Much more convenient than scouring the web yourself.”
Helpful Report
Posted 5 months ago
AZIZ
Verified Buyer
“Very good”
Helpful Report
Posted 5 months ago
Mrs B J
Verified Buyer
“Very good service”
Helpful Report
Posted 5 months ago
Les
Verified Buyer
“Good service and very quick delivery. Postage was rather pricey”
Helpful Report
Posted 5 months ago
Mr Daniel
Verified Buyer
“Unfortunately after many hours searching, the part was not found.”
Helpful Report
Posted 5 months ago
Mr
Verified Buyer
“Friendly staff excellent 👌 customer service 5 stars from me thanks matt”
Helpful Report
Posted 5 months ago
Michael
Verified Buyer
“Very good thank you. Good attention and excellent communication links”
Helpful Report
Posted 5 months ago
Wayne Davies
Verified Buyer
“I paid a part and 7 days later I get a refund no email telling me what went wrong don't use this site”
Helpful Report
Posted 5 months ago
JASBER
Verified Buyer
“First time I have used this site found it by accident glad I did soon put me in touch with companies that had the part I needed will be using this site again and would recommend to family and friends excellent site no problems all good”
Helpful Report
Posted 5 months ago
Wayne
Verified Buyer
“Very helpful, quick delivery”
Helpful Report
Posted 5 months ago
Tom
Verified Buyer
“Thank you for locating the part that I needed, I will have no hesitation in recommending your company and the service it provides.”
Helpful Report
Posted 5 months ago
Graham
Verified Buyer
“spare part in good condition good price and quick delivery.”
Helpful Report
Posted 5 months ago
PartsGateway Ltd is rated 4.6 based on 10,257 reviews
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