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PartsGateway Ltd Reviews

4.6 Rating 10,303 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,303 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Eunice
Verified Buyer
“Part did not come as promised and my money was refunded into my account, however, I contacted designated vendor who promptly took my order and delivered next day.”
Helpful Report
Posted 3 years ago
Opeoluwa
Verified Buyer
“Finally got my items after 9 days but in all. It ok and nice”
Helpful Report
Posted 3 years ago
Terry
Verified Buyer
“very swift delivery. very pleased”
Helpful Report
Posted 3 years ago
Mark Andrew
Verified Buyer
“Very easy to order parts would use again”
Helpful Report
Posted 3 years ago
William
Verified Buyer
“Very good at finding the part for my van,very pleased with the results thank you”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Excellent service, very efficient staff. Highly recommend them. Thank you so much.”
Helpful Report
Posted 3 years ago
Lisa
Verified Buyer
“Great service, affordable results, and polite businesses who are helpful. Item arrived quickly, didn't quite match my one but will do job. Would highly recommend”
Helpful Report
Posted 3 years ago
Ian Hart
Verified Buyer
“First time I used this , put in contact with the airbag team top quality service , definitely 10 out of 10”
Helpful Report
Posted 3 years ago
James
Verified Buyer
“Easy to use site and easier and quicker than visiting breaker yards in person with all registered breakers bidding for your custom, Unfortunately parts I ordered were delayed by royal mail snail mail and not correct part replacement part received quickly and refunded postage for returning incorrect part”
PartsGateway Ltd 5 star review on 23rd May 2021
Helpful Report
Posted 3 years ago
Roy
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Pierre Van Engels
Verified Buyer
“Parts fitted as expected, and good advice given when ordering”
Helpful Report
Posted 3 years ago
Henry
Verified Buyer
“We found the website very easy to use & they kept us updated with new quotes by email . We were lucky enough to find what we were looking for pretty quickly & reasonably priced . We would use then again , no problem .”
Helpful Report
Posted 3 years ago
Paul
Verified Buyer
“Having scoured the country for a replacement spoiler motor for my Chrysler Crossfire over three weeks, to no avail, I secured one within ten minutes using Parts Gateway. Well done and keep up the good work!”
Helpful Report
Posted 3 years ago
Anthony
Verified Buyer
“I ordered a door for my meriva, it arrived 3days later well packed and in excellent condition, I would definitely recommend them to anybody and will definitely use them again”
Helpful Report
Posted 3 years ago
Helen
Verified Buyer
“Excellent service,parts arrived on time in great condition .thanks”
Helpful Report
Posted 3 years ago
Ben
Verified Buyer
“Excellent. Worked fine. Great offer from the scrappy. Parts arrived and were exactly what I needed. No problems at all. Fully recommended. 5 Stars. (I needed a replacement rear axle after a failed MOT. This website, which I'd not used before, made it all happen. I had no idea it would. Didn't really know what was going to happen when I filled in the online form, but I was desperate. After I got several quotes from different scrapyards and chose the best. I did contact the scrapyard to check it was legit after the offer and explain what I needed, and the scrapyard were great. Paid via Paypal. All went smoothly. Fully recommended as of 18/05/21)”
Helpful Report
Posted 3 years ago
Robert
Verified Buyer
“Fast and quick service would recommend”
Helpful Report
Posted 3 years ago
Gordon
Verified Buyer
“Excellent service. Speedy delivery. Exactly as described. H8ghly recommended.”
Helpful Report
Posted 3 years ago
Peter John
Verified Buyer
“Very impressed with this. I am not a experienced car person and needed a part for an old SLK I received 4 quotes and selected one However the part failed on test (which was very heartening that it was tested!) and I got a refund whilst I purchased a replacement from your quotes and it arrived a day or so later All sorted!”
Helpful Report
Posted 3 years ago
Dennis Phillip Raymo
Verified Buyer
“was very impressed with the speed and the amount of company's on this site and was very pleased with all there reply's so thk you to you all”
Helpful Report
Posted 3 years ago
PartsGateway Ltd is rated 4.6 based on 10,303 reviews
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