PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,257 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Great service on the phone. Great service delivery. Excellent quality of parts, fantastic service.”

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Posted 8 months ago

“Very pleased. Very quick delivery.”

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Posted 8 months ago

“The part on the website was actually not the one described so not suitable. Thankfully the company noticed it was not what I required and cancelled the order”

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Posted 8 months ago

“Excellent found my parts easily and put me in contact with sellers I wouldn't of found and with ease.”

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Posted 8 months ago

“A very rapid response to my quote request. Required part delivered promptly.”

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Posted 9 months ago

“Found the perfect part that I needed.”

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Posted 9 months ago

“top service”

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Posted 9 months ago

“Hi pleased with the system you operate ..not happy paying through PayPal though ..there were subsequent security issues .”

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Posted 9 months ago

“I was able to find a supplier quite easy for the item I required. Which was supplied by the Airbag Team, and was in excellent condition and in next no time I had the old one out and the replacement installed.”

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Posted 9 months ago

“Great communication, parts arrived in good condition and on time. Thank you 😊”

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Posted 9 months ago

“My whole experience was online, untill we discovered APC Hadnt delivered as orderd. Darryl called them and they delivered within 2 days. I did take a rather nice call from Darryl. Who I will be in touch with again and again for more parts. I'd say he over delivered on the service. Thoroughly recomend this company. I will be back ! and my name isnt Arnold !!”

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Posted 9 months ago

“Good price Good service”

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Posted 9 months ago

“Excellent service from two suppliers - one discovered the part he was about to supply was in fact damaged, called immediately to explain and apologise and refunded the payment I had made very promptly. The other supplied the part in quick time and without any problem. Very pleased.”

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Posted 9 months ago

“I got the part within2days”

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Posted 9 months ago

“paid for part but not recieved yet”

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Posted 9 months ago

“I was really impressed with PartsGateway. I was struggling to find a sunvisor for my Skoda through Amazon. ebay etc and eventually gave PartsGateway a go. They found several supppliers in the area within minutes along with quotes and delivery times. I communicated on their portal with my preferred supplier and they delivered the part in 3 days. Couldn't be happier.”

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Posted 9 months ago

“Great job and rapid great bunch of lads”

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Posted 9 months ago

“easy to order, good detail and picture of item, arrived prompty, exact fit. thanks”

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Posted 9 months ago

“Brilliant, arrived quicker than expected”

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Posted 9 months ago

“Straight forward ordering,payments and delivery. Couldn't fault it very good”

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Posted 9 months ago

PartsGateway Ltd is rated 4.6 based on 10,257 reviews