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PartsGateway Ltd Reviews

4.6 Rating 10,300 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,300 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Miss Jeanie Mcblain
Verified Buyer
“Excellent service from ordering to receiving.”
Helpful Report
Posted 2 years ago
Heena Chauhan
Verified Buyer
“I have now used PartsGateway for a couple of times for genuine used quality parts at great price. I will always in future use PartsGateway and would highly recommend to anybody if you want genuine parts for any vehicle.”
Helpful Report
Posted 2 years ago
Robert
Verified Buyer
“All good no problems”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Great service. Easy to use website. Found my part very quickly. Sent out to me by issuer immediately. Definitely 5 star service. Thank you”
Helpful Report
Posted 2 years ago
Stephen
Verified Buyer
“No problems, good communication, good service”
Helpful Report
Posted 2 years ago
Jack
Verified Buyer
“Delivery as promised, spare part correct.would come back to You again,thanks”
Helpful Report
Posted 2 years ago
Robert
Verified Buyer
“EXTREMELY HELPFUL PITY ABOUT THE POSTAL STRIKE”
Helpful Report
Posted 2 years ago
Philip
Verified Buyer
“Brilliant service. Lots of quotes came in allowing me to pick the best one. Will use them again”
Helpful Report
Posted 2 years ago
G J
Verified Buyer
“Part arrived extremely well packaged and was as per the photos supplied. In fairness the item was delivered sooner than expected”
Helpful Report
Posted 2 years ago
Peter
Verified Buyer
“Very good and easy to use”
Helpful Report
Posted 2 years ago
Anthony
Verified Buyer
“I have always used PartsGateway Ltd and will continue to do so. Thanks for your assistance”
Helpful Report
Posted 2 years ago
C Marasek
Verified Buyer
“Prompt, efficient, kept informed, good delivery and packaging and the part worked which meant that I got my car back on the road.”
Helpful Report
Posted 2 years ago
Gerald
Verified Buyer
“All good no problems”
Helpful Report
Posted 2 years ago
Simon
Verified Buyer
“Fast well packed delivery”
Helpful Report
Posted 2 years ago
D
Verified Buyer
“Very pleased with the service. Part delivered the day after ordering.”
Helpful Report
Posted 2 years ago
Elinor
Verified Buyer
“Notts Ford sent the wrong part even though I typed in my car number plate. After over a month and numerous texts/messages I eventually got my money back, but I'm still out of pocket because I had to pay the postage. I wouldn't use Parts Gateway again. They encouraged the seller to reimburse me but I really had to work at it, and they wouldn't help with getting my postage back. Back to eBay.”
Helpful Report
Posted 2 years ago
Steve Conway
Verified Buyer
“Very good service. Arrived promptly .”
Helpful Report
Posted 2 years ago
ROBERT
Verified Buyer
“You were very efficient at getting each company to respond to my request for the parts I required, The delivery was also very prompt. I would say a job well done.”
Helpful Report
Posted 2 years ago
Ben
Verified Buyer
“Fantastic service and a great price.”
Helpful Report
Posted 2 years ago
Roger
Verified Buyer
“The corner lamp unit replacement arrived promptly following order placement. It was well packed for transit, was of good quality and very good value for money. Excellent service.”
Helpful Report
Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,300 reviews
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