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PartsGateway Ltd Reviews

4.6 Rating 10,299 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,299 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Mr Peter Dane
Verified Buyer
“Part arrived on time & well packed”
Helpful Report
Posted 1 year ago
Paul
Verified Buyer
“Everything was spot on, I received my items quickly and they were fitted by a local garage without any problems. Thank you”
Helpful Report
Posted 1 year ago
Jonny
Verified Buyer
“The part still hasn’t arrived and it’s been over a week and a half. It was listed as ‘fast delivery’.”
Helpful Report
Posted 1 year ago
For PF14 JCZ
Verified Buyer
“Very quick delivery, and well priced.”
Helpful Report
Posted 1 year ago
Lauren West
Verified Buyer
“Had a great experience using this! Would definitely recommend and use again!”
Helpful Report
Posted 1 year ago
Dave
Verified Buyer
“Part as described Fitted on the car working perfectly, great price 10/10 thanks.”
Helpful Report
Posted 1 year ago
ROGER
Verified Buyer
“The part i needed arrived within 2 days and was in good working order.”
Helpful Report
Posted 1 year ago
Andrew
Verified Buyer
“Great Service, so easy to use, supplier was very helpful”
Helpful Report
Posted 1 year ago
Tarun
Verified Buyer
“Great service...product delivered as shown on website...highly recommended”
Helpful Report
Posted 1 year ago
Kevin
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 year ago
Stuart Young
Verified Buyer
“I used Premier Vaux Spares - in Plymouth, I think it was. After an initial incorrect order (mainly down to me!), I spoke personally to Jamie at PVS, who sorted it out and I received the correct part in less than 48 hours. Excellent service, can't recommend them highly enough. Will definitely use them for any future Vauxhall parts.... but hopefully not too soon! Thanks again, Jamie.”
Helpful Report
Posted 1 year ago
Jonathan
Verified Buyer
“Needed a replacement part for a Mercedes E class....part was in stock at a good price...was delivered really well packaged and quickly. Couldn't fault the service...really good.”
Helpful Report
Posted 1 year ago
Mrs Jennifer A Fagg
Verified Buyer
“Good communication, offering and checking part was as needed. Quick delivery. Part was fitted to the car today as all as expected and back on the road. Thank you.”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Part arrived as specified within 2 working days”
Helpful Report
Posted 1 year ago
Ian
Verified Buyer
“Fast delivery of correct part that works as it should.”
Helpful Report
Posted 1 year ago
MUBARAK Omar SAAD
Verified Buyer
“It's a good”
Helpful Report
Posted 1 year ago
Kasey Clifford
Verified Buyer
“So easy to use, got plenty of emails from suppliers who had the part in stock, paid and part was sent out next day, arrived and fitted without any problems”
Helpful Report
Posted 1 year ago
Edwin J
Verified Buyer
“Thank you for your assistance in finding the correct replacement headlight for my Octavia Skoda ,the unit is now fitted and works perfectly (passed MOT) . Good doing business ,and easy with you..”
Helpful Report
Posted 1 year ago
Dave
Verified Buyer
“Very good service and I got my item quickly from the supplier.”
Helpful Report
Posted 1 year ago
Maurice
Verified Buyer
“Very quick delivery of the right part”
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,299 reviews
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