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PartsGateway Ltd Reviews

4.6 Rating 10,334 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,334 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Brian Mc
Verified Buyer
“Item sent was a perfect replacement for the faulty one. Quick delivery and solved my problem.”
Helpful Report
Posted 4 months ago
Steve Wallace
Verified Buyer
“Couldn't do enough for me I ordered the wrong side headlight but they changed it for me with no issues definitely recommend them cheers team”
Helpful Report
Posted 4 months ago
Derek
Verified Buyer
“Already sent a review?”
Helpful Report
Posted 4 months ago
IAIN
Verified Buyer
“Was unable to obtain part but was pleased with there efforts , perhaps if the becomes available Parts Gateway will contact me !!”
Helpful Report
Posted 5 months ago
Paul
Verified Buyer
“Very easy and seamless task to reach for the correct part for my car. I I’ll definitely use again”
Helpful Report
Posted 5 months ago
Lyndsay
Verified Buyer
“Awesome service, have been using this for a few years now as a transport manager and an individual. Perfect service every time.”
Helpful Report
Posted 5 months ago
Stephen
Verified Buyer
“Entered parts I required, then just waited until I was informed of availability and prices”
Helpful Report
Posted 5 months ago
Andrew
Verified Buyer
“Excellent service. part arrived very quickly and as described.”
Helpful Report
Posted 5 months ago
R
Verified Buyer
“I ordered a part for my son through this gateway . I chose the Saab specialist to supply the part I required and they were excellent”
Helpful Report
Posted 5 months ago
Neil
Verified Buyer
“Excellent service and the fastest way to source parts that I've used so far!”
Helpful Report
Posted 5 months ago
Scott
Verified Buyer
“Excellent staff helpful and knowledgeable got my part sorted straight away”
PartsGateway Ltd 5 star review on 8th October 2024
Helpful Report
Posted 5 months ago
Fred
Verified Buyer
“Ordered a used sunvisor for my Ford Tourneo Connect which was delivered within three working days and fitted perfectly. I was slightly concerned when my payment appeared to be made to an personal rather than a business account but my concerns proved to be unfounded”
Helpful Report
Posted 5 months ago
Dave Castle
Verified Buyer
“All communications friendly and helpful, I had to ring later and ask a question, and they engaged well, and item was despatched quick, thanks”
Helpful Report
Posted 5 months ago
Mr
Verified Buyer
“Excellent service thanks”
Helpful Report
Posted 5 months ago
Nik
Verified Buyer
“Great quality. Matched description and fast delivery. Would definitely recommend.”
Helpful Report
Posted 5 months ago
Matthew
Verified Buyer
“Awesome delivery awesome service brilliant cant fault it”
Helpful Report
Posted 5 months ago
Tracey
Verified Buyer
“They sroted out the order quickly and proficiently.”
Helpful Report
Posted 5 months ago
Malcolm
Verified Buyer
“good service, parts in good condition,arrived well packed and on time.”
Helpful Report
Posted 5 months ago
David Fearnley
Verified Buyer
“Easy good platform”
Helpful Report
Posted 5 months ago
Trevor
Verified Buyer
“No mess, easy ,to do ,parts came quickly. Very pleased overall.”
Helpful Report
Posted 5 months ago
PartsGateway Ltd is rated 4.6 based on 10,334 reviews
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