PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Rapid response to parts for a 15-year-old Saab. Thank you.”

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Posted 1 year ago

“Great system for getting parts….”

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Posted 1 year ago

“Very good service - reliable and prompt”

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Posted 1 year ago

“Excellent product, Excellent service and Excellent price, could not fault this company on any aspect”

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Posted 1 year ago

“Very quick & easy to use, will certainly use again..”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Brilliant Service”

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Posted 1 year ago

“Response from member Company within 24hrs. Part available at reasonable price, received within 3 days, in good condition excellently packed. Thanks”

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Posted 1 year ago

“Part came well packaged and in good working order , Easy to deal with ,happy with service”

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Posted 1 year ago

“A most excellent service, would recommend no worries.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Very good custermer service after wrong part was delivered. The part i wanted was not available so have been refunded in my opinion very fasr so thank you.”

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Posted 1 year ago

“I found them very efficient and seemed to know what they were doing. I got the part that I needed and it was sent next day delivery, any slackness on the delivery date was down to the courier and not PG. I will definitely use them and would recommend them to anyone. Mark”

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Posted 1 year ago

“Good turnaround quick response very pleased”

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Posted 1 year ago

“Im impressed with the wsy they sent my item and how quick it was delivered and safely, ud us this company again if i need to , try them you wont be disappointed”

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Posted 1 year ago

“The wrong part was sent but Harry at NIRO soon resolved the problem and I am now awaiting correct part good delivery service”

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Posted 1 year ago

“I was very impressed with how easy it was to order, i ordered an engine for my freelander 2, it come complete, swapped the wiring harness over, fitted it, runs sweet as a nut. came with 6 month warranty aswell. I shall use again.”

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Posted 1 year ago

“Great and easy to order”

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Posted 1 year ago

“Very efficient organisation. Was able to sort the spare wheel I wanted speedily, with excellent service. Would not hesitate to use again. Thanks!”

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Posted 1 year ago

“A very good way to source more difficult to get hold of parts. PartsGateway do all the work for you, keep you well informed and are very helpful and supportive. What I had been searching for, unsuccessfully, was sourced within a couple of hours, with a number of different quotes, and from there, I was able to do the rest! These guys are great, I would not hesitate to recommend them, and will certainly use them again!”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews