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PartsGateway Ltd Reviews

4.6 Rating 10,300 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,300 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Martin Smith
Verified Buyer
“Excellent service,from start to finish.good parts, will use again.”
Helpful Report
Posted 1 year ago
Colin
Verified Buyer
“Good thank you”
Helpful Report
Posted 1 year ago
Jonathan
Verified Buyer
“I found PartsGateway very easy to deal with. The website is easy to navigate. Within a very short time, I was informed as to what was available. Made my choice and it was delivered promptly. Would highly recommend it.”
Helpful Report
Posted 1 year ago
Simon
Verified Buyer
“Terrible useless and would never use again”
Helpful Report
Posted 1 year ago
Andrew
Verified Buyer
“Quality original equipment secondhand parts at low prices, well packed and delivered quickly.”
PartsGateway Ltd 5 star review on 18th April 2023
Helpful Report
Posted 1 year ago
John A
Verified Buyer
“Delivery was a bit slow but part was 100%”
Helpful Report
Posted 1 year ago
John
Verified Buyer
“Fast, efficient service, prompt delivery, well packaged, highly recommended.”
Helpful Report
Posted 1 year ago
The Worxs
Verified Buyer
“Had several quotes back within 24hrs found my parts with nirro ltd and they were absolutely brilliant answered all my questions and had the part to me with in 24hrs payment”
Helpful Report
Posted 1 year ago
Ralph
Verified Buyer
“Good all round”
Helpful Report
Posted 1 year ago
Kevin
Verified Buyer
“I ordered a headlight for a Honda jazz and it was all good”
Helpful Report
Posted 1 year ago
Andrew
Verified Buyer
“Sent wrong part it don't fit”
Helpful Report
Posted 1 year ago
Lindsay
Verified Buyer
“Quick response and delivered as promised. Package damaged but part ok. Repackaged by Royal Mail.”
Helpful Report
Posted 1 year ago
WILLIAM MCCALLUM
Verified Buyer
“Simple process fast and efficient delivery and parts in good condition Hope I won’t need you again but if I do I won’t hesitate to get back in touch”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Needed expensive part quickly. ..... on car and fitted 3 days. Good news .... paid fraction off cost new.”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Very good service, easy to follow website, order arrived on time and safe, good value...”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Great way to buy a spare part - entered my number plate stated what part I needed and ‘’hey presto’’ offers started coming in. Choose the best option and Job Done. Will deffo use PartsGateway again.”
Helpful Report
Posted 1 year ago
Ian
Verified Buyer
“Brilliant service”
Helpful Report
Posted 1 year ago
Claudius
Verified Buyer
“Very happy to find this company that had the part I required and at a reasonable price. The whole process was straightforward and I received the item within 3 days. I would recommend this company and will certainly use them again.”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Very pleased with the part you supplied”
Helpful Report
Posted 1 year ago
Rhys
Verified Buyer
“Great service, easy to navigate site and loads with parts retailers.”
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,300 reviews
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