PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,301 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Superficially good but the wrong part entirely was sent.”

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Posted 3 years ago

“Great service thank you, easy to find correct part and a few quotes to choose from.”

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Posted 3 years ago

“Great service and found what I wanted twice in no time at all. will use again when needed.”

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Posted 3 years ago

“My wing mirror part for my 2012 reg vehicle fitted perfectly with no problems and at such a good price. Thank you PartsGateway Ltd.”

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Posted 3 years ago

“Best company I’ve ever dealt with and spot on service .”

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Posted 3 years ago

“Good price and very quick delivery”

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Posted 3 years ago

“Parts were exactly as described and fitted perfectly. Delivery was prompt and parts were well packaged.”

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Posted 3 years ago

“Great part found quick and easy”

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Posted 3 years ago

“Always use parts gateway they consistently have the correct part and always at a very competitive price”

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Posted 3 years ago

“really easy to use. good price of part and easy transaction too.”

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Posted 3 years ago

“Ordered a replacement bumper, a large item to ship but it arrived on-time and well packaged. Great service all round.”

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Posted 3 years ago

“Perfect description of item Great communication and quick response Thx”

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Posted 3 years ago

“My part arrived on time and was perfect for purpose”

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Posted 3 years ago

“Easy to use website that provided several quotes for me to choose from.”

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Posted 3 years ago

“Easy to use. Parts were sourced from reputable yards who offered no quibble returns with full refund when part didn't fit and the second yard did supply the required part, shipping the same day. Excellent website, would recommend.”

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Posted 3 years ago

“i have been sent the wrong part i ordered a 2ltr petrol body control module and have received a 1.4ltr with will not work i am unable to contact you to sort this as your phone number is not working how am i going to get this sorted ?”

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Posted 3 years ago

“Very good thanks”

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Posted 3 years ago

“part arrived well packaged and prompt, fitted with no problems,”

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Posted 3 years ago

“This company sends out emails containing false information regarding items being sent that were not sent. When this company is questioned they do not bother to reply. They seem like a dishonest setup in my opinion and will be avoiding them at all costs. Now I will be contacting their payment gateway PayPal to have their trading practices checked out for other customers' safety.”

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Posted 3 years ago

“everything really liked sent very fast I'm happy”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,301 reviews