PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,303 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Excellent service prompt delivery. All you need to inspire confidence”

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Posted 3 years ago

“I am very grateful for finding me the parts I needed for my car il use you again”

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Posted 3 years ago

“Excellent item as described. Well packaged & arrived safely & quickly.”

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Posted 3 years ago

“The first part was wrong even though had car reg but soon returned money second part fitted ok”

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Posted 3 years ago

“Part was found within minutes. Great Service, have used a few times”

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Posted 3 years ago

“Very good service good delivery only reason for 4vand not 5 stars was although was used part maybe could have been a bit cleaner”

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Posted 3 years ago

“Ordered mini air filter box. Part arrived with missing lug on lid and a screw through the box holding lid on. Obviously unacceptable and a waste of £30”

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Posted 3 years ago

“Excellent source for used parts online , You can confident the parts sourced will be as described and delivered in a timely manner .”

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Posted 3 years ago

“Good price, so very satisfied with the service.”

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Posted 3 years ago

“Really good, definitely use you again”

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Posted 3 years ago

“an excellent all-round experience, good product, delivered early”

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Posted 3 years ago

“Very good in all respects.”

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Posted 3 years ago

“Quick efficient service. They found the part I was looking for at a very competitive price.”

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Posted 3 years ago

“Fast delivery, headrest as described good fast contact”

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Posted 3 years ago

“Service was good, arrived undamaged unfortunately i purchased the wrong one not your fault i wanted a folding one. The one i received obviously was value for money”

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Posted 3 years ago

“Found the right part yard and put me in touch with someone who knew what they were talking about. Great service competitively prices highly recommended”

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Posted 3 years ago

“excellent service product delivered safely and in good time only disappointment was mirror is not fully electric so will not wind in from inside the car. Also part was not supplied with screws which i would have expected having bought the part as a unit so caused some problems withfitting”

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Posted 3 years ago

“Prompt delivery of part, there was slight damage to the part but as it is going on a 22 yr old car it did not really matter.”

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Posted 3 years ago

“Quick response Excellent Value”

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Posted 3 years ago

“A good number of alternatives provided. Final choice was delivered promptly and in good condition. I fitted it the next day.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,303 reviews