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PartsGateway Ltd Reviews

4.6 Rating 10,299 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,299 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Malika
Verified Buyer
“PartsGateway is very reliable and trustworthy , the door part delivery arrived as told in good condition.”
Helpful Report
Posted 1 year ago
Keith
Verified Buyer
“Order not completed still waiting for part to be delivered”
Helpful Report
Posted 1 year ago
Ian
Verified Buyer
“Quick, easy to use, will be using these again”
Helpful Report
Posted 1 year ago
Gary
Verified Buyer
“Very happy with the ease of sourcing my part. And how helpful the dealer was.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Straight forward process, I got exactly what I wanted quickly and at a decent price”
Helpful Report
Posted 1 year ago
Peter Malcolm
Verified Buyer
“nice quick service super quick delivery”
Helpful Report
Posted 1 year ago
Mike
Verified Buyer
“Quote for correct part received within a day or two, accepted, paid for and part delivered swiftly. Used PartsGateway Ltd after a different parts supplier sent the wrong part, leaving me to pay return postage. Very impressed with PartsGateway Ltd honesty and system.”
Helpful Report
Posted 1 year ago
John
Verified Buyer
“brilliant...O.K.”
Helpful Report
Posted 1 year ago
Jinson Stephen
Verified Buyer
“Great support for sending steering column. It was fast and parts exactly matched. Much appreciated”
Helpful Report
Posted 1 year ago
Wojciech Lesniowski
Verified Buyer
“I'd ordered a car seat with free delivery. I've got and email with confirmation about delivery date. On the planning delivery day seller called me and ask when I plan to collect the item. I told him I ordered with delivery, he said for delivery I need to pay extra, it doesn't matter that I have a conformation of delivery. I had to cancel the order. I lost few days of waiting for a part for nothing.”
Helpful Report
Posted 1 year ago
Stanley
Verified Buyer
“Next day delivery you said OK I ordered my part on a Friday i wasn't expecting it till Monday it came late on Wednesday. It looked OK till I took I to the car it was a petrol cap cover which was to big I had to adapt the old and new ones to make it fit I was not very happy about that.”
Helpful Report
Posted 1 year ago
Barry
Verified Buyer
“Quick delivery very well packaged and part in great condition. Would definitely use again👍🏻”
Helpful Report
Posted 1 year ago
Emil Krastev
Verified Buyer
“Hello! Fast communication and delivery! Perfect product quality! I recommend them! Thank you!”
Helpful Report
Posted 1 year ago
Godfrey
Verified Buyer
“Excellent services, immediate quotes, parts availability and faster delivery. Loved this service would recommend others to use this tool.”
Helpful Report
Posted 1 year ago
Tony
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“They called to check the details of the part, knew what they were talking about and it arrived ontime.”
Helpful Report
Posted 1 year ago
Eddie Weldon
Verified Buyer
“Recieved part unfortunately not fitted yet”
Helpful Report
Posted 1 year ago
Omowumi Folasade
Verified Buyer
“I am not pleased with Naz motors as I ordered Vauxhall Astra 2.0 cdti drive shaft for automatic and they brought an entire different shaft with the one I ordered. They promised to get it from me and refund me. I have been calling since then and no one answered.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Absolutely amazing service, called this company phone was answered promptly. Parts required was sent in excellent condition,cand works perfect.”
Helpful Report
Posted 1 year ago
Jay
Verified Buyer
“Part was exact match, Great comunication”
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,299 reviews
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