PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Really good service”

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Posted 1 year ago

“Very Good Service got access to a variety of quotes and loved the enthusiasm from all whom I contacted in gaining further information to make my decision. It's always best to talk and match part numbers and even when not sure of part numbers the description is always valid.”

PartsGateway Ltd 5 star review on 1st March 2023

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Posted 1 year ago

“The service, the items supplied and the communication was spot on. I would use PartsGateway again, they had exactly what I wanted and when I needed it.”

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Posted 1 year ago

“Great price for a volvo parcel shelf, product was in great condition and delivered in 2 days. Highly recommended”

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Posted 1 year ago

“First time I've used PartsGateway. It all went very well. I contacted one of their secondhand suppliers and purchased the parts I needed. Communications were very good, price was fair and delivery time was excellent. Oh, and the parts were in good order. All now fitted and going fine! If I need any more parts to keep my old car going I know where to come. Definitely recommend.”

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Posted 1 year ago

“Really fast response to my initial enquiry. Prompt delivery and parts were exactly as described and sold at a fair price. Very well wrapped, I would definitely recommend. Thank you”

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Posted 1 year ago

“Great service, found my part with the day, will definitely use again”

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Posted 1 year ago

“Ordered a fiat panda rear bumper excellent service and delivery”

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Posted 1 year ago

“Hi,never used a site like this before and what have l missed .l damaged the rear sensor wiring loom on my tiguan and VW wanted a silly price for a replacement,enter my reg which then allowed company's to be able to supply the correct part,some company's were dearer than VW but the one l chose was the cheapest and the correct part even built the same as the cars loom.if l need parts for the wife's car this is the way l will go”

PartsGateway Ltd 5 star review on 22nd February 2023

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Posted 1 year ago

“Ordered a starter motor. Delivered within 2 days. Working fine!”

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Posted 1 year ago

“the person who sent us the first quote was very efficient, the company's customer service was fantastic, I ordered the part at lunchtime and it was with us by 11:30 the next day from Oldham to Oxford. Packaged up well and exactly what we wanted at a great price!”

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Posted 1 year ago

“Advertised on Parts Gateway for a Alarm Siren for a Volvo V50 and had two good offers in the space of 36hours. Got the part I wanted delivered via 'next day' post and sorted my car. Well pleased”

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Posted 1 year ago

“Stuff arrived quickly, it was what I ordered, it fitted and it works. Little more to say.”

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Posted 1 year ago

“Dean was brilliant very polite & got me exactly what I needed. You got a good fellow there. I will be doing business with you again 👌👍🏻”

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Posted 1 year ago

“Very impressed, good service and delivered on time thanks very much.”

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Posted 1 year ago

“Excellent service and communication item arrived on time and as promised”

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Posted 1 year ago

“Received many offers within a few hours and sourced a new part which was delivered the day after.”

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Posted 1 year ago

“Great service. My order arrived within 48hrs. No issues and guaranteed for 12 months. Will be back for any future Volvo parts needed. Thanks.”

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Posted 1 year ago

“Got my part from Ted4parts, seamless transaction from start to finish, fast delivery came extremely well packaged and protected would highly recommended to anyone”

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Posted 1 year ago

“the customer service is good but I am in Spain and still waiting for my spare part”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews