PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Excellent service, polite and helpful lady on the phone, quick delivery and well packaged”

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Posted 2 years ago

“Never used an online app for breakers. Simple to use, helpful people, easy delivery. Would 100% use it again.”

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Posted 2 years ago

“Highly satisfied with my inquiry and the purchase of the part I was looking for. Thumbs up! Keep it up”

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Posted 2 years ago

“Given the choice of salvaged and new parts with the appropriate description at competitive prices”

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Posted 2 years ago

“Easy quick and reliable.”

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Posted 2 years ago

“Very helpful and easy to use. Would use again.”

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Posted 2 years ago

“Very good service provided. Gave vehicle details and the part I needed was found quickly”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“I like the service people are very polite and product which I ordered was in good condition thank you”

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Posted 2 years ago

“part found easily great communication with the seller and prompt delivery”

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Posted 2 years ago

“Very easy to use and a quick response from a Volvo Breaker with the correct part in very good condition at half the new price. Promptly sent well packed. Will use again and can recommend from personal experience.”

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Posted 2 years ago

“Daughters wiper bent and useless . Though I was going to have to trawl breakers but using parts gateway meant within an hour I had ordered a replacement wiper for an older Renault , matched up all good . 3 days later it’s on her car and she’s happy . Nice one”

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Posted 2 years ago

“An easy-to-use website when searching for components. Slightly longer delivery time than quoted and amount of packing within a larger box than required. Minor point,but half-filled recycle bin.”

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Posted 2 years ago

“good fast delivery very happy would deal with you again ALLAN CLARK”

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Posted 2 years ago

“Easy to order, arrived on time and well packaged. Will use again”

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Posted 2 years ago

“As the part did not arrive within the promised time (2/3 days). I missed my slot at the body shop and was unable to get the work done prior to going on holiday. I was most unhappy with your service and would not recommend you to anyone. I still have the part wrapped and have had to store it like that in my little apartment until I can get the work done in just over a week - 28th June - so the part hasn’t been inspected. I can’t do that - the body shop needs to do it - I am too old at 77!”

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Posted 2 years ago

“It was 2 weeks before i got the mirror and it was the wrong color,I bought black and got Blue”

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Posted 2 years ago

“The part I ordered was as good as new and delivered next”

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Posted 2 years ago

“Very good service thanks”

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Posted 2 years ago

“very good and professional service”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews