PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,299 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Very good service, part delivered the next working day and a perfect fit for my Hyundai i10.”

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Posted 1 year ago

“Absolutely fantastic service. Put in a request and within 24hours I got loads of quotes. Very happy with the service. Emailed one of the suppliers and I liked the quick swift replies. So will definitely be using partsgateway again for definite.”

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Posted 1 year ago

“Great service. Would highly recommend.”

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Posted 1 year ago

“Sent quarter glass that had cuts and missing chunks of rubber all around and don’t respond to messages.”

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Posted 1 year ago

“Really helpful service to source the right parts”

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Posted 1 year ago

“Every thing delivered correctly good quality very pleased”

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Posted 1 year ago

“The part was incorrect although I have a reg, and it was picked by parts gateway by the registration.. I have photos of the old one to match.. my number is 07796 453461 if u could please call me and I can arrange to get correct one as I have photos of old unit etc . Thank you”

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Posted 1 year ago

“Absolutely rubbish a was sent won’t be buying again”

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Posted 1 year ago

“Website easy to use. Very well packaged, and delivered to Guernsey Channel Islands within a week of ordering. I will definitely use again.”

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Posted 1 year ago

“Very convenient”

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Posted 1 year ago

“Excellent.”

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Posted 1 year ago

“Posted what i needed within an hour i had an offer , made big saving on buying new. easy to use website thanks you”

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Posted 1 year ago

“Item as described. Fast delivery highly recommended”

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Posted 1 year ago

“ordered a window from these guys, they take your registration number so they have the correct car to order the part. Very easy to order. There was a bit of a delay for the delivery, but aside from that all good.”

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Posted 1 year ago

“Excellent service excellent value great delivery 🚚 parts are excellent the partsgateway only service to get my part 👍”

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Posted 1 year ago

“Got the part I needed at a good price, with quick delivery. 5 stars”

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Posted 1 year ago

“Fast service and a good price very helpful”

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Posted 1 year ago

“Quickly sorted the part I needed with several varying quotes”

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Posted 1 year ago

“The part i was after was delivered very quickly and in good order. I had been having trouble finding the right part online and PartsGateway were the only company that could help.”

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Posted 1 year ago

“Great communication, emails answered within a few minutes. Part arrived, as promised, the next working day. Good value for money.”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,299 reviews