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PartsGateway Ltd Reviews

4.6 Rating 10,299 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,299 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Michael
Verified Buyer
“Great service great product arrived on time will use again”
Helpful Report
Posted 1 year ago
Giles
Verified Buyer
“A very speedy and efficient service. Well done and thank you.”
Helpful Report
Posted 1 year ago
John
Verified Buyer
“First class service. Excellent staff communication. Part arrived on time and wrapped as if they were posting a baby !!! (joke) for those short of a sense of humour. Would have no hesitation using them again !!”
Helpful Report
Posted 1 year ago
Stephen
Verified Buyer
“Any questions asked were responded to and delivery arrived when it, said it would be cheers”
Helpful Report
Posted 1 year ago
Alan Bentley
Verified Buyer
“Good service sent just what I wanted.I'll use again if needed.”
Helpful Report
Posted 1 year ago
Tony
Verified Buyer
“Fast delivery and part was good thanks”
Helpful Report
Posted 1 year ago
Jennifer Watts
Verified Buyer
“Part as described, will use company again, highly recommended”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Responded quickly, went to some trouble to establish it was the correct part, supplied it promptly, packed it well. Thanks to Jonathon for his help”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Was given a lot of options and the service from DA motors couldn’t be better”
Helpful Report
Posted 1 year ago
Alan
Verified Buyer
“very professional approach to procuring parts from dealers”
Helpful Report
Posted 1 year ago
Andy
Verified Buyer
“Great service and the part arrived quickly”
Helpful Report
Posted 1 year ago
Dennis
Verified Buyer
“I needed a replacement fuel flit cap for my car. Received some quotes within a few minutes and ordered the part from a supplier. All very easy.”
Helpful Report
Posted 1 year ago
Terry George
Verified Buyer
“Had a enquiry for spares via PartsGateway and got a result very quickly. Will definitely use again”
Helpful Report
Posted 1 year ago
Hazel Graham
Verified Buyer
“No fuss, arrived on time, exact part required, excellent customer service, will use again and definately reccomend. I had tried other sites but not much luck obtaining part and had to wait hours, days for emails from various businesses to confirm they have the part. This company responded straight away, packaged and shipped straight away.”
Helpful Report
Posted 1 year ago
Pauline
Verified Buyer
“Would definitely recommend”
Helpful Report
Posted 1 year ago
Rob
Verified Buyer
“Really useful and intuitive navigation. Put in Car Reg No and part I needed and got a selection of bidders over a few hours direct to my inbox which enabled me to make an informed decision with product delivery within 48 hours. Very happy with the service.”
Helpful Report
Posted 1 year ago
Max Chadwick
Verified Buyer
“Great site, I finally got the part I was after (wing mirror for VW Estate) The reason for the 4 stars is that despite putting my exact car details in, I had several mirrors sent that didn't fit. So it cost time and postage to send them back. I suggest making sure you find and mention your VIN when corresponding with anyone about parts. Overall satisfied and would use it again.”
Helpful Report
Posted 1 year ago
BILAL
Verified Buyer
“Absolutely fantastic service. Brilliant customer service. Quick and easy transaction and fast delivery.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Parts arrived promptly, great service at a great price.”
Helpful Report
Posted 1 year ago
Anthony Shaw
Verified Buyer
“Once you have filled in the very few relevant questions g the he quotes etc just fly in . The service was excellent as was the price .”
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,299 reviews
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