PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,299 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“My need for a replacement near side rear door for my Fiat Panda dealt with promptly and efficiently resulting in me being able to quickly find what I wanted and to purchase it. Very pleased with the service I received.”

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Posted 1 year ago

“Process was very slow. I accepted the the bumper on 17th January. On Friday 19th I was told it would be sent out on Monday 22nd to arrive on Tuesday. Nothing happened. I called the company and was told that the salesman I was dealing with was off. On Wednesday 24th I was sent a picture of the bumper, which I accepted. There was also the offer of a bonnet, which after a day’s delay on my part I declined. On Thursday 25th I was told it would be dispatched. Finally arrived late afternoon on Monday 29th.”

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Posted 1 year ago

“very helpful staff parts not fitted yet but i'm optomistic they are correct”

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Posted 1 year ago

“Super service. I found my part quickly”

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Posted 1 year ago

“Thank you for service very quick good attention to detail”

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Posted 1 year ago

“Your service was excellent. I found that communication with the company from whom I bought the parts was far too complicated. I had to go through so many links that I felt that I found the response to my query was accomplished purely by chance.”

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Posted 1 year ago

“Very good service and delivery parts tracker came back with lots of quotes”

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Posted 1 year ago

“Excellent service: very reasonable price quoted for my screen wiper motor and arrived the following day. Saved me £150!”

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Posted 1 year ago

“Found the parts i needed with no struggle at All.”

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Posted 1 year ago

“Good portal for spare parts”

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Posted 1 year ago

“Enquired about a ABS OSF sensor for a Honda CRV 2004. Only 1 result that was confirmed as suitable. After purchase goods arrived and were incorrect. Waste of time and effort.”

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Posted 1 year ago

“Easy to use responded quickly and goods received well packed.would recommend to my friends.”

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Posted 1 year ago

“Had to phone to clarify the part but when I did it arrived as promised and worked a treat. Paid £60 for a part, when other quotes were around £120 to £700!”

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Posted 1 year ago

“Part was as described, delivery was quick, of good quality”

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Posted 1 year ago

“Excellent communication, top quality parts. A very easy transaction, thank you.”

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Posted 1 year ago

“Perfect solution Specific seat belt sourced and fitted for sensible price”

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Posted 1 year ago

“Prompt response. Several different submissions. Successful delivery within a couple of days. Hard to think how it could be improved. Well done and thank you.”

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Posted 1 year ago

“Cracking service! Easy site to navigate. The part l ordered arrived within 24 hours!! Thanks”

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Posted 1 year ago

“I got my part quickly. Easy to use”

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Posted 1 year ago

“I found the chap at parts gateway Ltd. He was very helpful and informative. Sent me a photo of the part the part number on to make sure it’s exact copy so it would fit. The product arrived earlier than expected. Was in very good condition and looking at other products in the market was very very competitively priced. I was very pleased with the service and the price I put the products on the car and work perfectly.”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,299 reviews