PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,299 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 1 year ago

“Great, found what I wanted. Delivery was excellent part as described”

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Posted 1 year ago

“A1 service would definitely recommend and use again”

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Posted 1 year ago

“Excellent value for money. A really prompt service.Thankyou”

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Posted 1 year ago

“Correct part arrived as described”

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Posted 1 year ago

“Absolutely brilliant from start to finish IE well on the ball 🏀”

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Posted 1 year ago

“Previous to my last two purchase I would have given 5 stars. This is due to being duped out of £4.50 via Stripey Offers that's linked in with the website use. I was in a rush and had poor signal at the time and at the time I thought I was signing up to a parts gateway account, next thing I noticed was an email informing me I had signed up and £1.50 per text was the charge ... Anyway apart from that I have always had great service and success in getting the parts I required and the prices are great.I have never had any issues so no need to complain, although the issue regarding the Stripey offer thing I found impossible to report!!!! Overall I am very pleased,, and so are the many people I recommended the site to”

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Posted 1 year ago

“I purchased a air conditioning compressor, I found the service excellent, had it fitted! It now does exactly what it says on the side of the tin! A car that is not sweltering! Well happy. Thank you?”

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Posted 1 year ago

“Simple and easy to use, list the part you need, you get offers of different prices, pick the one you want to buy, pay through the website.”

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Posted 1 year ago

“I ordered a rear offside light cover for a 2011 Peugeot 207. I was quickly notified that a part was available, placed an order and received the item 3 days later. Excellent service.”

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Posted 1 year ago

“Was seeking that rare as a hen tooth gearbox for a Fiat Doblo 1.3 Multijet. Found one. Shipped without delay. Beautifully packaged to avoid any damage in transit.”

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Posted 1 year ago

“All worked well - had three offers from suppliers in the Midlands/NW and chose one. Delivery went well and the parts arrived safely. Will use Parts Gateway again. Thanks!”

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Posted 1 year ago

“Very quick service. Part works fine, and not expensive.”

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Posted 1 year ago

“Service was very efficient. Communication simple and effective. Part (rear view mirror) arrived as expected. Would strongly recommend PartsGateway.”

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Posted 1 year ago

“I have a couple of old Audis which i love but some parts are impossible to find, thankfully Parts Gateway are at hand to find what i need. Good service as well.”

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Posted 1 year ago

“Prompt quote -- best price - delivered within a couple of days-- wear and tear on replacement parcel shelf acceptable.”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“It's okay But could not get part number 569002E200LM for a hyundai tucson JM04-10”

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Posted 1 year ago

“Correct part swiftly at a good price and sent next day.”

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Posted 1 year ago

“1st Choice found me the item I requested and sent it quickly in good condition. Will use again . John”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,299 reviews